What a disaster!
I have never had such poor service ANYWHERE! I attended a wedding in the area and my friend tried to get a room block from the sales department. They did not want her business and turned the group away. The hotrel was barely half full. This should have been the first indication of the type of service this place would provide to their guetsts. Would never stay here again or recommend this hotel too anyone. They claim to be a beach resort, the walk to the beach was long and difficult. Much nicer beaches 5 miles down the road in Laguna. This was definitly not Laguna like they advertise it to be.
The only positive part was the food in the Vue. Great food. The chef sure knows culinary.
- Official Description (provided by the hotel):
- Dressed in charming Cape Cod style, Laguna Cliffs Marriott Resort & Spa rests atop the majestic cliffs of the "California Riviera" overlooking the Pacific Ocean and Dana Point Harbor, and is fronted by 42 acres of park, rolling lawn, and radiant gardens laced with bicycle and jogging trails. Take a short walk to the Harbor’s numerous shops, restaurants and ocean activities from our hotel in Dana Point, and to the beautiful sands of the Pacific. Enjoy two ocean-view heated pools or relax in the adjacent whirlpools. Recognized for its excellence in meeting services with a Gold Key Award by Corporate Meetings and Incentives Magazine, the Resort offers 50,000 sq ft of flexible indoor and outdoor function space with state-of-the-art technological capabilities. Our newest addition to our AAA 4-Diamond resort is the 14,000 square foot spa. Enjoy treatments tailored to your own tastes. Our spa facilities, including a sauna and whirlpool, are also available. ... more less
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- Also Known As:
- Laguna Cliffs Marriott Hotel Dana Point
- Marriott Laguna Cliffs
- Marriott Dana Point
- Dana Point Marriott