It must have been a bad night
When we entered Kaw Thai, my husband spotted two different parties looking angry and standing up in their booths looking for help. He said, “Let’s get out of here.” I was hungry and had a Groupon coupon I wanted to use so I persuaded him we should stay. Bad move. We sat in the front near the counter and the kitchen so we would be visible. I ordered some wine. There were only 5 choices of wine by the glass. The waitress returned saying she couldn’t find the wine. (Eventually she did, but it wasn’t what I originally ordered.] Meanwhile I spotted other people waiting for carry outs, some we watched for about 45 minutes, playing with their smart phones. One group waiting for carry outs left and said they would return later.
We waited and waited for our orders. The waitress came back several times to clarify what we wanted and what meats or tofu we wanted. Two of the dishes clearly stated they came with XXX added. They didn’t need any clarification. She obviously wasn’t that familiar with the menu. We waited 1 hour 15 min. Then the seafood soup and wonton soup were served within minutes of the main courses.
In defense, the wonton soup was fabulous, not for the wontons, which were a bit tough, but for the delicious broth, perfectly seasoned. It was a large bowl for a starter and was sufficient for me for a meal. I only snacked on the massaman curry, which was well seasoned but somewhat bland for having been ordered medium spicy. My noodle dish, which was a house specialty, had about 5 shrimp only, some veggies, and tons of rice noodles, but where was the flavor? It was supposed to have a house made coconut sauce. The sauce was not detected. I took it home and put siracha and soy sauce on it and had it the next day for lunch.
Meanwhile during our meal I couldn’t help but stare at the window in the door from the kitchen to the restaurant—it was covered with dirty fingerprints and needed a good wash. When was it last cleaned? That gave me pause, as I don’t even want to think about the cleanliness of the rest of the place.
The kitchen staff was very noisy and talked out loud through an open window so much that it disrupted our meal. The man whom I think is the manager showed up part way through the evening but he didn’t control the noise coming from the kitchen.
Davis has lots of Thai restaurants. This one needs to improve its service, its cleanliness, and train its staff better. Also, the lights in the parking lot were not on when we arrived in the dark, and I almost fell twice. They were on when we left.
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