Stayed here for a few days recently for a local trade show and was very disappointed.
Made my reservation several months in advance and the room they gave me a handicap room at check in. After entering room I notice there is no desk but there is a place where a pull down desk should be in the armoire, but the it's broken. I call down to front desk for maintenance and they arrive in 20 mins. There are two workers, one proceeds to call someone on walkie talkie and the other shakes his head and exits room. The person on other end of walkie talkie says he knows the desk is broken and hasn't bothered to fix it. The maintenance guy in my room says he will be back in morning to fix it. The next day no one comes to fix it. Now I'll move to dinner...I order a simple dinner of Turkey club with onion rings and a caesar salad. The menu says caesar comes with Parmesan crusting...no it didn't. The Turkey club says bread is toasted...no it wasn't...the onion rings I ordered magically changed to fries. In the morning I pre-ordered breakfast with over easy eggs...there were runny snotty uncooked eggs. The following morning I ordered a denver omelet with ham and cheese only...I got the cheese and tomatoes NO HAM. I guess they thought I would confuse the tomatoes for ham. To boot the room wasn't very clean, I had to wipe down the TV tray that I had to use as a desk because it was sticky. I also had to wipe leather chair because it had food on it too. I definitely wouldn't stay here again.
- Official Description (provided by the hotel):
- Unwind in one of our 257 vibrant, yet sophisticated guest rooms, while taking advantage of our 17,000 sq. Ft. Of versatile indoor meeting and banquet space, outdoor heated swimming pool, first-rate fitness center and world-class local farm-and-sea cuisine at our very own coastalKITCHEN restaurant. ... more less
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- Also Known As:
- Hilton San Diego/Del Mar Hotel Del Mar
- Hilton Del Mar