I booked a king, ocean view room at a non-peak time. I arrived 2 hours before the 4pm check in time. The clerk was very friendly and made a point of doing me a big favor by checking me in early. Unfortunately, the room had a view of a dumpster with maybe a glimpse of the ocean. Worse, it had a stale odor, a stained carpet, a tiny bathroom with an old shower curtain. After running errands, I asked for another room. A different clerk graciously showed me 2 other rooms and confirmed that I had not been given the room I reserved.The next room was an improvement - clean and with a distant but decent ocean view. There are many nice touches here but they are thrown off by some sloppy choices such as the polyester duvet cover on the otherwise pleasant bed, the spartan balcony and the tiny (but clean) bathroom area. Avoid carpeted rooms!
The public areas are very nice and the staff were all gracious, friendly and helpful.
I want this place to succeed but they need to up their game a bit. It was too expensive for a bargain beach hotel and not quite nice enough for an (inexpensive) boutique hotel. However, it was pleasant enough to give another try.
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- Also Known As:
- Stratford Inn Of Del Mar Hotel Del Mar
- Best Western Stratford Hotel
- Best Western Del Mar
- Del Mar Best Western