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“A pleasure to stay at the end of the day!...”

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Holiday Inn Express Delano Hwy 99
Ranked #4 of 7 Hotels in Delano
Reviewed 14 June 2014

We were delighted with this motel and found it clean, comfortable and well-appointed. Just off the freeway (and away from any traffic noise), with helpful staff and good air conditioning (which is needed in Delano).

There is a great Pizzeria/Sports Bar just across the road and you can charge your meal directly to your room.

Breakfast is included in the tariff and it is better than most and served in a spacious dining room. With gym, business centre and various other amenities, this motel presents excellent value in today's competitive marketplace.

Highly recommended!

  • Stayed: June 2014, travelled as a couple
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2  Thank markandsuec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 - 40 of 70 reviews

Reviewed 28 May 2014

Stayed for 2 nights while exploring Sequoia etc. Clean rooms, although smelled very strongly of the upholstery/carpet cleaner. Wifi worked well, the TV selection was excellent, pizza place across the parking lot highly recommended!

  • Stayed: April 2014, travelled with friends
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Thank BexieP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

I travel the central valley frequently and stay in Holiday Inn brand hotels exclusivley. During the time period of a large event in Visalia, they were charging three times their normal rates, so I cancelled on line within the period allowed online, but they had changed their policy at the hotel and did not allow cancellations within 24 hours. I was unaware of this as online stated ok. I stayed in a neighboring Holiday Inn, which had MUCH better rates.

After a month of pursuing this with the hotel and IHG (I am a platinum member), they would not refund my money ($300 for one night). Very poor customer service, and I will never stay there again as they gouge their customers. If staying here I would make sure you never have to cancel.

  • Stayed: March 2014, travelled on business
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Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Delano Hwy 99, responded to this reviewResponded 12 May 2014

Dear Chris B,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry for the inconvenience the customer service you received may have caused. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. Please understand that many IHG properties are franchised, independently owned and operated. In this case, the hotel management and ownership determine their own rates and cancellation policies in accordance with local demand and business needs. IHG is not involved in the development of these individual hotel policies. Nevertheless, we have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.

We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Krysllin G
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2013

If you've stayed at HIE before, this is very similar and everything met our expectations. Clean rooms, good breakfast, good prices. Heater in room was quiet. Directv so lots of channels. internet seemed to work pretty well for phones and computers.

Dinner recommendation: Jenny's Cafe - it's about 2 miles away, well worth the very short drive. The places nearby looked kind of dead on a Sat night, so we tried Jenny's and it was great.

  • Stayed: December 2013, travelled with family
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Thank RLCD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

We stayed here only for one night on the way to the Channel Islands. The hotel is conveniently located just off the highway and it offers the usual HIE experience. The bed was very comfortable after the long drive from the Bay Area, the room was clean and the night hotel staff was nice and friendly. Both breakfast and internet were included. The only small thing that I minded was that we stayed in a bedroom with a king size bed, which had very strange layout. It looked like they just took one bed out of that room; everything was squished to one side.

  • Stayed: August 2013, travelled as a couple
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Thank MDagmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2013

We stopped by here on our way to Sequoia National Forest and Vegas. We found the hotel to be comfortable. Breakfast was a bit sparse. We got down around 9 and had the last of the eggs. Saw several of the staff browsing the breakfast bar while we ate.

They ran out of eggs and sausage and did not replenish them while we were there. There were no other guests but us down there during this time though.

Beds seemed less comfortable than we have found most IHG facilities. May have been the pillows? We only stayed one night so we didn't do a comprehensive evaluation of the facility.

Overall I wouldn't shy away from staying here again if in the area.

  • Stayed: July 2013, travelled with family
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Thank Aquariuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Delano Hwy 99, responded to this reviewResponded 7 August 2013

Dear Aquariuz,

Thank you for sharing your feedback about your stay with us. We are delighted to know you found our hotel comfortable. Our goal is to make sure everyone enjoys their experience at our facility. We are sorry we fell short of your expectations particularly with the breakfast selections and room accommodations. We truly apologize for the inconveniences that happened during your stay. We appreciate your feedback which will help us improve our service and accommodations for each guest.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Zelyn N
Case Manager
IHGCare

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Reviewed 16 July 2013

My family stayed here 2 nights and really enjoyed themselves. The staff was very friendly and supportive, the rooms were clean and comfie, and the breakfast was excellent! When in Delano this is THE place to stay! Oh, and the pool was fun, too! Keep up the good work!

  • Stayed: July 2013, travelled with family
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Thank MomK32288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Delano Hwy 99

Address: 2222 Girard St, Delano, CA 93215-3808
Phone Number:
Region: United States > California > Delano
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Delano
Price Range: £76 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Delano Hwy 99 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Delano Hotel. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Delano, CA and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Delano Hwy 99 Hotel Delano
Holiday Inn Delano
Delano Holiday Inn

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