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“Not a 5 star spa, but nice & good staff.”

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Aqua Soleil Hotel & Mineral Water Spa
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Not a 5 star spa, but nice & good staff.”
Reviewed 23 August 2013 via mobile

I think the word "spa" was misleading. It wasn't a glamorous place. The massage bed room was a little confusing. I thought it was going to be in an actual spa with an attendant. It was just a regular room from the hotel padded down with white sheets all throughout. It was tricky to figure out how to work the beds. You also had to "dress" your bed yourself. We were welcomed with dirty & messy beds with hair on the sheet. The pool area was really nice though! Mineral water, a tropical outdoor shower, and lovely gazebo covered spa. The staff was really nice & super accommodating. The fab Groupon we found, made this hotel totally worth it too. Oh, it's really not in the heart of Palm Springs. About 10-15 minutes away in a remote desolate area.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pultega4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
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LA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2013

The entire staff at this hotel was so helpful, pleasant and hospitable! What a nice surprise.
Our room was remodeled, clean and offered the essentials.
Simple but done with taste, the hotel remodel adds a nice touch.
We felt welcome and very well treated.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
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Review collected in partnership with this hotel

Helpful?
Thank Bonnepioche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 August 2013

The staff (with the exception of one female server who served my party of 4 at the Kafe Bar on Friday night & was extremely helpful and gave my party great advice on where to find great night life) is incredibly rude. The fact that they paid no attention to me because I was only there to get ice and not receive a service that would require a tip speaks volumes for this establishment. As I sat there , several times during my stay, I was repeatedly ignored or brushed off and made wait to be helped after guests ordering something off the menu. The addition of an ice machine would completely fix this inconvenience. Also, the pictures on the website are a bit misleading . They made this resort look new and upon arrival it looked like a re-painted motel 6. It was definitely an upsetting experience for myself and for the other couple that we convinced to reserve a room here also.

  • Stayed August 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jbolanos0220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Mirada, California, United States
1 review
Reviewed 21 August 2013

Great place. Great pools. Great spas. Great mountain views. Exceptional food. Great drinks. Reasonable prices. Free Yoga class. The coffee could have been better, but a Starbucks was very close. We'll be back!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank Lori W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 21 August 2013

Overall it was a relaxing stay. I did come expecting a different look pulling up was disappointed the look is not an appeasing look it looks a lit bit on the cheasy side, but once inside it was pleasantly surprising. There is only one way in and out, but you learn to adapt to what ever atmosphere or environment you encounter and just Make the Best out of situations and thats
what you learn to do!!!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank rockyroach2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moreno Valley, California
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 21 August 2013

It looks like its been recently renovated,I was expecting something bad since I had read the yelp reviews before going, the only bad thing I can really say about this place is that its SO hot! lol Desert Hot springs feels like an oven. The hotel from the outside looks a bit odd once youre in its actually quite cute, theres a big seating area around the pool plenty of towels and people to talk to. The bar was awesome because the bartender made it an awesome atmosphere my only problem there was that heat and alcohol DO not mix! it gets pretty hot in there. My room was super clean and really cold when we first got in which was a super plus we checked in at 1030 pm and it was 105 degrees!! the FREE Jade massages were a highlight also! it was a nice relaxing trip. We enjoyed it :)

Room Tip: Take plenty of water if your going in the summer seasons!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank janetdarlenexo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 14 August 2013

Seems recently renovated, still settling in a sort of way. Outside view the resort looked like a motel, but within it did feel like a resort. Seemed like the staff was new... but friendly. The room was clean and simple, there were only 2 towels... no cups for coffee or water. Had to get from lobby. Also had to go down lobby front desk to get a bottle opener, when I called the front desk. Got there and they couldn't find one, then told me to go to the restaurant/ bar to borrow one. .. and they said they only had 1 and I'd have to bring the bottle to them have it opened! Ok that was irritating! !

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julesko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aqua Soleil Hotel & Mineral Water Spa

Property: Aqua Soleil Hotel & Mineral Water Spa
Address: 14500 Palm Dr, Desert Hot Springs, CA 92240-6836
Region: United States > California > California Desert > Desert Hot Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Desert Hot Springs
#8 Spa Hotel in Desert Hot Springs
Price Range (Based on Average Rates): £
Hotel Class:3 star — Aqua Soleil Hotel & Mineral Water Spa 3*
Number of rooms: 95
Official Description (provided by the hotel):
Located in the foothills of the San Bernardino Mountains and at the edge of Joshua Tree National Park is the city of Desert Hot Springs, California, where you will find one of the best kept spa hotel secrets called the Aqua Soleil Hotel and Mineral Water Spa. Our hotel features three gleaming pools filled with hot mineral water drawn from the Desert Hot Springs aquifer deep beneath the earth's surface by our onsite well. For centuries this odorless and mineral-rich water is believed to hold curative powers. We offer a variety of well-appointed room types to fit your needs, all of which have been recently remodeled. Our Single Queen and King rooms afford comfortable accommodations with unique and radiant color schemes. Our Double Queen rooms offer a second queen-sized bed and are ideal for guests needing additional space. Our Soleil Suites feature a huge 6x10' private, jetted mineral water pool inside of the suite. Our full-service spa, The Spa at Soleil, offers a number of relaxing and rejuvenating body treatments, facials and massages. The Aqua Soleil Hotel and Mineral Water Spa is the ideal getaway spot for those looking for a serene and relaxing atmosphere at an affordable price. Some might say we offer a taste of Palm Springs, just 15 minutes away, without the Palm Springs prices. ... more   less 
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Also Known As:
Aqua Soleil Hotel & Mineral Water Desert Hot Springs
Aqua Soleil Hotel And Mineral Water Spa
Agua Caliente Hotel
Agua Caliente Resort

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