What a disappointment! This place looks so good from the outside, but once inside, it's a dump. To start things off, when we checked in at 4PM, they checked us into a dirty room! When we finally got in to the room, it was clean, but very bare bones. Let me just list the problems: No blanket on the bed, just a thin coverlet and threadbare, cheap sheets. TV only got 4 channels. Remote for TV was broken, no batteries. No clock radio. No pictures on the walls. Filthy lampshade on the only lamp in the room. Hallways of hotel were smelly and water stained. Several jacuzzis and one very large pool unusable/ out of order. Remaining pool and jacuzzi packed with people and small children. (Several children under two undoubtedly peeing in pool.) No coffee maker in room. Very tiny refridgerator in room promptly froze our drinks solid, no way to adjust temp. Rude, uncaring desk staff. By all means, avoid ths property!!
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- Also Known As:
- Cj Grand Hotel Desert Hot Springs
- Cj Grand Hotel And Spa