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“Casablanca kitsch meets OCD owner/operators”

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El Morocco Inn & Day Spa
Certificate of Excellence
monte carlo
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Casablanca kitsch meets OCD owner/operators”
Reviewed 6 June 2013

Went to El Morocco (EM) on a whim recently w the wife, and were let down by: an untidy slightly musty room with particles (apparently crumbs) on the floor, slightly soiled sheets; a cold pool which according to owner was so on account of a broken pool heater; kitschy movie set style of location decor, ie how westerners envisage Morocco (think 1001 Arabian Nights or Thief of Baghdad w Steve Reeves and you get the picture); a far too nosy/micro-managing on-site owner who lassos you at check-in and keeps hanging on (avoid "story-time" over "Moroccatini's"); and a valley-like location in the suburbs. EM is not worth the time or $, look elsewhere.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank countjunuzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnCollectors, Owner at El Morocco Inn & Day Spa, responded to this review, 11 June 2013
Dear countjunuzi,

We've just received the coveted TRIPADVISOR Certificate of Excellence Award for 2013...so you can't imagine how disappointed we were to read your review.

We work tirelessly to provide every guest with a high quality escape from everyday life, and we take your input very seriously when you feel we've missed our mark. You can be certain we'll work more closely with our housekeepers to further insure a top notch room cleaning and to that end, we'll be inspecting each room a second time prior to our guests' arrival. We've also added a checklist so hopefully, we won't miss a thing..even crumbs!

You are right, our check-in tour is pretty detailed. We try to cover most things such as our spring-fed pools which are open around the clock, the Spa Garden with Hammocks and games like giant chess, the Kasbah Lounge with breakfast hours, etc. We're doing our best to be helpful.

Our nightly Happy Hour offering-where we serve "Morocco-tinis" (Iced, Sugar rimmed, Sake based Martinis) is a time where guests can sit around and chat-asking about Restaurant suggestions, Morocco, things to do like hiking in Joshua Tree, visiting the Palm Springs Aerial Tramway, etc., but it's always optional.

We also serve our other guests directly in the pool or spa-and over at their chaise lounges-offering them their own private time to relax.

By the way, our natural mineral-spring water comes from our very own well and flows into both pools-our covered Jacuzzi Spa is at 104 degrees and we do cool the larger swimming pool down to about 89 degrees-which is still pretty nice for those silky midnight swims!

Always working for your best getaway,
Bruce and the Staff
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310 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 May 2013 via mobile

We've stayed here a couple of times and enjoy being able to go for a late night dip in the pool. Since it's in a residential location we had pizza delivered for dinner and didn't leave once we checked in. No kids gives it a relaxing vibe - we'll be back.

Stayed February 2013, travelled as a couple
Helpful?
Thank RachaelRachaelR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnCollectors, Owner at El Morocco Inn & Day Spa, responded to this review, 9 June 2013
Hello Rachel,

Just wanted to say thanks for coming to stay again...and for taking the time to post this kind review! We love that you love the ability to use those warm pools all night long-with a little pizza on the side! Hope to see you again soon!
Bruce and the Staff
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Los Angeles, California, United States
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 May 2013

Here's what we were looking for: adults only, romantic atmosphere, pool/hot tub, spa services small, affordable, a bar and walking distance to restaurants. So we had to forego the last two. This place was exactly what we needed for a short weekend reprieve and they do have an evening happy hour and a lovely brunch. The sheets were decadently soft (we ordered a set of our own). We highly recommend having food delivered (we were more than satisfied with the pizza & thai) rather than venturing out - unless you're up for the drive to Pappy & Harriett's. We had a couples Thai massage and next time we'll probably skip massages. I probably would've given this place a 5 except that there's one woman who worked the office with a less than pleasant attitude (she didn't want to honor the Yelp discount, etc). Jacklyn & Ernest were lovely, however.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soleilciel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi R, Public Relations Manager at El Morocco Inn & Day Spa, responded to this review, 17 May 2013
Hi soleilciel, thank you for taking the time to review El Morocco Inn & Spa on TripAdvisor. We apologize that you experienced an unpleasant attitude, as it is a priority that we treat our guests with the utmost respect, and we want you to know we are working on this. We are glad you enjoyed your stay and ordered sheets for yourselves (they really are soft!). We invite you to return so we can prove to you that all of our staff values you and your business. Be sure to mention Yelp in advance when calling to book your reservation.
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Leipzig
Level 4 Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 April 2013

At least we stayed in 10 Hotels during our trip to CA - but El Morocco Inn Spa was the most wonderful place we had. All our memories are there.

And the reason it not because it is a very top location around or whatever - they only reason - you are warmly welcome from the first beginning - everything works - all areas and rooms are well designed...

We stayed at Sultan Playpen on the 2. floor. The room was not to big - but big enough, very individual. The bath is a kind of different, but even very ok.

The pool areas so lovely. You can use it 24 hours, all the chairs and little lounges are so cozy, it is never crowded and you can wonderful relax.

Of course, this place is not cheap - but every cent you spend - is a really good decision.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sabine555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi R, Public Relations Manager at El Morocco Inn & Day Spa, responded to this review, 1 May 2013
Hi sabine555, thank you for taking the time to review El Morocco Inn & Spa. We are so glad you enjoyed yourself and had a great time. We’re also happy you were able to relax. We welcome you back for more relaxation and rest! Hope to see you soon!
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Southern California
Level 4 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 April 2013

We did not expect to find something this charming in Desert Hot Springs of all places. From the outside, it looks like a typical 1950 era motel, but the owner has done a fantastic job of converting the place into a desert oasis. It was a delicate balance, not over done like in a typical Vegas hotel, or under done as someone trying to relive their memories of their Moroccan vacation. The pool was adequate, and the large jacuzzi filled with water from the desert hot springs was a nice way to relax before retiring for the night. The rooms themselves were small but comfortable, nicely done in a Moroccan theme. This is not a five star resort, but it has enough charm to welcome any weary traveler, especially those who just spent the day discovering Joshua Tree or the surrounding desert. They even have massage service that you can order. This is, of course, extra.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LouisFromOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi R, Public Relations Manager at El Morocco Inn & Day Spa, responded to this review, 1 May 2013
Hi LouisFromOC, thank you for your review. We are pleased that you had a nice time at our Inn and were able to explore the surrounding area. We would love for you to stay with us again!
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Sacramento, California
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 April 2013

I came here back in 2008 and ever since I knew I wanted to return. The staff is super nice and accommodating and the grounds are pretty amazing. It is a great quiet and relaxing get away. We stayed in room 204 "French Morocco." I was a bit disappointed with the quality of the room especially at the price per night. I would say my two small issues were that the windows did not open so there was no way to allow fresh air into the bedroom and that the pillows were lumpy and uncomfortable. Better pillows would definitely be recommended!

But at this B&B the quality is outside the room in the beautiful courtyard, pool and garden. It is a truly unique and relaxing experience but could use a mini renovation.

Room Tip: I would stay away from the 2nd floor rooms.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alicia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi R, Public Relations Manager at El Morocco Inn & Day Spa, responded to this review, 17 April 2013
Hi HollerDoktor, thank you for your feedback regarding your stay at El Morocco Inn & Spa! To address your concern about the French Morocco room, with the 2nd floor being our newest addition, we are still considering adding interesting items from Morocco as they arrive. For instance, your comment got us thinking that a Moroccan lantern would look beautiful hanging over the table and chairs in that room!

In regard to your feedback about the windows, we have installed them to be the same size as the door. You can get a cross breeze in the French Morocco room by opening the bathroom window and leaving your door open (you’ll still have plenty of privacy).

We will double-check our pillows, since we always put 2 feather and 2 fiberfill in each guest bedroom. We put some pillows on the closet shelf next to the iron, flashlight and laptop pillow/desk so you can choose which pillows work best for you.

We are glad to hear you loved the overall ambiance of the spa garden. As always, thank you for your helpful feedback. We hope you come back soon to stay with us again!
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Simi Valley, California
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 April 2013

Peaceful little inn, beautifully decorated. Loved the cozy TV room and the smell of Moroccan oils around the property. The bed offered a superb nights sleep. Highly recommend staying longer than one night to take in all that El Morocco has to offer.

Stayed March 2013, travelled with friends
Helpful?
Thank rball83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristi R, Public Relations Manager at El Morocco Inn & Day Spa, responded to this review, 3 April 2013
Thank you rball83 for your review. Let us know when you're ready to come back for a longer stay. We'll chill a moroccotini for you!
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Additional Information about El Morocco Inn & Day Spa

Property: El Morocco Inn & Day Spa
Address: 66810 4th St, Desert Hot Springs, Greater Palm Springs, CA 92240-3269
Region: United States > California > California Desert > Greater Palm Springs > Desert Hot Springs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool
Hotel Style:
#4 Romantic Hotel in Desert Hot Springs
#5 Spa Hotel in Desert Hot Springs
Price Range (Based on Average Rates): ££
Number of rooms: 12
Official Description (provided by the hotel):
Want to really feel "transported"? Without the high cost??? Our silky warm and natural spring-fed mineral water swimming pool & huge bubbling spa are open for you around the clock! This Moroccan inspired getaway features 12 guestrooms, each with a California King bed, microwave & mini fridge, exotic textiles, bistro tables and chairs, beautiful lamps,Moroccan furnishings & artwork. A Lavish complimentary continental breakfast is set out daily in the Kasbah Lounge and we offer our complimentary nightly signature cocktail, the "Morocco-tini"! Besides having 2 pools filled with healing geothermal spring mineral waters, you can also choose from a wide range of deeply relaxing Spa treatments including Massages, Body Scrubs, Clay Wraps and Facials! We also offer Discount Spa Packages year 'round! ... more   less 
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Also Known As:
El Morocco Inn And Spa
El Morocco Hotel Desert Hot Springs
Hotel El Morocco

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