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“Good value, Nice time” 4 of 5 bubbles
Review of Miracle Springs Resort and Spa

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Miracle Springs Resort and Spa
Los Angeles, California
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Good value, Nice time”
4 of 5 bubbles Reviewed 20 February 2012

I would temper the negative reviews of this place by first saying that this is not a major luxury resort...it is a reasonably priced getaway offering a very good value in my opinion. Myself and my 7 year old son stayed for the Presidents Day weekend. Our room was clean, well-equipped (mini fridge, microwave, coffee maker) and of a good size...we got the King mini-suite. The 8 pools of varying sizes and temperatures were just great, very clean, nice greenery around and ample pool lounge chairs. Breakfast and lunch at the restaurant was decent and reasonably priced. I had issues with the quality of Capri restaurant for dinner which I've reviewed separately on this site under Capri restaurant. The staff from top to bottom were very friendly and extremely helpful. We had a first floor "mountain view" room and the mountain side of the hotel is the quiet side, but I'd suggest getting a 2nd floor room on the mountain side as the first floor only had view of parking alley and houses and felt kind of claustrophobic. Since with the kid (who spent all his waking hours in the pool) on next visit I'd actually take a poolside room on the first floor, yes its a bit noisier during the day but it is so convenient to just walk out of your room patio into the pool area, go back to your room for snacks...etc and even though the pools are open 24 hours per day since there are alot of families there on the weekend...really pool activity stops at a reasonable hour. I will definitely be back to this hotel for a fun, inexpensive and relaxing getaway.
to be able to just walk

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank jill d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,113 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (337)
Date | Rating
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English first
Simi valley
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

We had a wonderful experience at this hotel. The staff is so friendly and helpful. Rooms are large. The spa services are varied and reasonable. The mineral hot springs can't be beat. This hotel will not disappoint

Room Tip: On weekends it seems that the poolside rooms may be a bit noisy as the kids are in the pool area ear...
See more room tips
  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank charleswow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 20 February 2012

We stayed at the villa: it was a last minute decision to go and ended up at the 3 bedroom villa which is overpriced, off site, no internet connection and no housekeeping services were ever provided at our requests. We asked for an extra blanket and were told they dont have any. Jacuzzi broke down at least 3 times. We asked for ice and never received it... List goes on and on. Overall, no way we will return nor recommend.

  • Stayed February 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Lilit_LA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krystalb, Manager at Miracle Springs Resort and Spa, responded to this review, 23 February 2012
My information is that we responded immediately and fixed the Jacuzzi, and brought the blanket within 15 minutes of your request. We are very concerned about our guest’s comfort and satisfaction, and at the moment I write this we are meeting with the housekeeping and maintenance personnel to clarify and rectify the situation. One of you valued guests has obviously written this review in the heat of anger, unaware that we were simultaneously already rebating half your fees due to your complaints. We are in the customer service business, and do not dismiss nor take your wishes and desires lightly. One of our senior executives, if not the owner himself, will contact you after the abovementioned meeting has concluded and we hear everyone’s “side of the story.” No matter whose fault our communications and service problems have been, I sincerely apologize for the obvious inconvenience and lack of satisfaction your stay here has caused.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Desert Hot Springs hotels

Walnut Creek
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 February 2012

I loved the odor free bedding and towels and rooms. No air fresheners in my room and less than usual toxic hotel odors . Pools were clean and the right temperatures and all the pools were suitable for me with easy access. The staff of housekeeping, management and at the desk where remarkable. Room service was quick and food was great for the price . Not many kids except on weekends which suited me-I like quiet . I would rate this facility as first class but not snobby exclusive. Spa and massage was remarkable serene and clean. If you like to pay three times the price to be with the super rich or to be naked dont come here . This place is for people who need quiet elegance and cleanliness. No gimmics.

Room Tip: Ask for mountain view as pool side could be noisier but room by pool in special as it has an advant...
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  • Stayed February 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank daliyar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ferryville, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 February 2012

We recently spent 3 nights at Miracle Springs as part of a Road Scholar program. The hotel is lovely, the hot springs were wonderful, the food was fabulous, the staff was great, and the pedicure with Idell was the frosting on the cake (more appropriately--the icing on my feet). Our whole stay was just wonderful! The flowers in the gardens were an added plus as we had left the midwest for this adventure.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hemet, California, United States
1 review
5 of 5 bubbles Reviewed 15 February 2012

I have been visiting Miracle Springs Resort for Years now, I started when my children were young and just in School at there Community Christian field trip and now they too come to get Massages with Daryl DeVaney and relax in the spas and at the Hotel. Daryl DeVaney is great! I come to him every chance I can and tell every one I know, Go to Daryl... My son Josh lifts weights and really had a great deep tissue massage. Thank you Daryl....Tina

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 14 February 2012

I loved being at Miracle Springs. The setting and pools were beautiful and very clean.
The spa was outstanding and so relaxing. I had a fabulous pedicure from Idell and a
great massage from A.J. I definitely want to go back soon!

Room Tip: 227 was too dark. Ask for a sunny room with a good view. 227 was not noisy, however.
See more room tips
  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lindalmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Miracle Springs Resort and Spa

Property: Miracle Springs Resort and Spa
Address: 10625 Palm Dr, Desert Hot Springs, CA 92240-2534
Region: United States > California > California Desert > Desert Hot Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Desert Hot Springs
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Miracle Springs Resort and Spa 3*
Number of rooms: 114
Official Description (provided by the hotel):
Miracle Springs Resort & Spa presents an array of elegant spa therapies and beauty treatments in a relaxing hot springs resort environment with spectacular mountain views and miraculous healing waters. 110 large rooms and suites surround a lushly landscaped acre of 8 natural hot mineral water pools and Jacuzzis open 24 hours. Poolside and mini-suite rooms have private patios with easy access to the pools. Balconied rooms overlook the pool courtyard and mountain view rooms enjoy a spectacular view of the San Jacintos. 4 Vacation Villas are fully furnished 3-bedroom homes adjacent to the resort with easy access to all hotel services. Enjoy fine indoor & outdoor dining at The Capri Restaurant & Bar. Miracle Springs Resort & Spa is the perfect weekend escape from LA or a gorgeous venue for your wedding, corporate event or banquet, or group retreat. ... more   less 
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Also Known As:
Miracle Springs Hotel Desert Hot Springs
Miracle Springs Desert Hot

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