Let me begin by stating that the restaurant staff and spa staff were great. If you want a massage, I would recommend "Daryl" highly. That being said, the other accommodations and experience was regretful. I will list them, as there are several:
1. Used condom on the parking lot ground as I exited my car.
2. Given room that is already occupied by another guest. Thankfully, the guest had a do not disturb sign, so we knocked first. A man said, "hold on," so we went back to the lobby.
3. Cockroach in the spa.
4. Flies during meal in restaurant.
5. Inspection certificate missing in elevator. Elevator pauses forever before it moves.
6. Everything you touch is sticky. The cleaning of the rooms is very minimal.
7. It is very evident that this poor resort has been neglected, and needs massive updating. I won't go into detail.
Overall, it just wasn't worth the value, to me. I know some of these things have to do with the bad neighborhood that surrounds the resort, but this was my experience.
- Official Description (provided by the hotel):
- Miracle Springs Resort & Spa presents an array of elegant spa therapies and beauty treatments in a relaxing hot springs resort environment with spectacular mountain views and miraculous healing waters. 110 large rooms and suites surround a lushly landscaped acre of 8 natural hot mineral water pools and Jacuzzis open 24 hours. Poolside and mini-suite rooms have private patios with easy access to the pools. Balconied rooms overlook the pool courtyard and mountain view rooms enjoy a spectacular view of the San Jacintos. 4 Vacation Villas are fully furnished 3-bedroom homes adjacent to the resort with easy access to all hotel services. Enjoy fine indoor & outdoor dining at The Capri Restaurant & Bar. Miracle Springs Resort & Spa is the perfect weekend escape from LA or a gorgeous venue for your wedding, corporate event or banquet, or group retreat. ... more less
- Reservation Options:
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- Also Known As:
- Miracle Springs Hotel Desert Hot Springs
- Miracle Springs Desert Hot