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“Modern Clean & Comfortable”

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Best Western Americana
Ranked #1 of 3 Hotels in Dinuba
Port Hueneme, United States
1 review
“Modern Clean & Comfortable”
Reviewed 22 July 2014

Nice modern facility with large guest rooms. Rooms are well appointed and well equipped. Our mini fridge was not working. We did not report it until check-out and the manager was very concerned and genuine in his desire to rectrify the situation. The continental breakfast was a bit spartan, but the coffee was good.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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157 reviews from our community

Traveller rating
    78
    48
    16
    5
    10
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62
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31
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Russian first
  • Swedish first
  • Any
English first
Dinuba
1 review
Reviewed 28 June 2014

Our stay was great!! The cleanest hotel me and my family have ever stayed at by far. Staff was awesome and breakfast was delicious. Entire hotel staff housekeeping included made our stay very pleasant!!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eliannaaa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 June 2014 via mobile

The room was very clean and comfortable with plenty of space. Nice ammenities, good choices for breakfast.
The front desk was accomodating when we had to make a change in our number of days.
Good value. Would stay again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bonnie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresno, California
1 review
Reviewed 27 June 2014

Very helpful staff. The room was very clean the towels were clean and smelled good. They even have make-up remover :O. Also very quiet and the kids enjoyed the clean pool. Everything worked great. Breakfast was delicious. Great hotel overall. Compared to some that I have stayed at in this area.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank moca02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bxl, Belgium
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

This place is a great value/money. Very good continental breakfast. recommended. Ice machine did not work the first day but could find some ice at the lobby. Restaurants within walking distance. + + + + + + + + + + + + + + + + + + + +

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond Bar, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 June 2014

Very lousy customer service. Gave a two week notice on reservation change, was told to either pay $25 fee or cancel and get charged the full amount. Called twice to try and change my reservation date without the fee and was told they insist on charging me extra fees. I decided to take my business else where. There's plenty of hotels around with similar price and service. Well, now that I saw the review with the bedbugs, I made the right call to cancel my stay.

Room Tip: pick another hotel.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frank l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAmericana, General Manager at Best Western Americana, responded to this review, 5 June 2014
Frank:
You had made an online reservation with a 3rd party vendor. This reservation was non cancellable, non refundable and non changeable which you agreed to PRIOR to confirming your purchase . Despite these facts i offered to change your reservation for a fee which you chose not to pay.

We had already addressed the bug issue when it was brought to our attention. They are usually brought into the hotel by traveling guests. This was an isolated event. We have pest control service who comes in once a month so service all vacant rooms and also they come to check if there is problems in any rooms for re-service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Troy, Montana
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 May 2014

This is a lesser than average Best Western. Not sure what is going on, but the 2nd floor hallway stinks. Like something burned, and they are trying to cover it up with sweet air freshener. The breakfast is bare minimum, stale pastries and English muffin hockey pucks. The drain in the bathtub doesn't close, so it is shower or nothing, and the toilet runs until you jiggle the handle. The staff is friendly but it is just kind of run down and shabby, And there are two dining room chairs in each bedroom. Not an easy chair, a dining room straight back chair. That said, the internet is fine ( a huge plus!) and the Air conditioning works great which in Dinuba in the summer is key!. The pool area is nice, plenty of parking and occasional cookies (haven't figured the schedule, it is not every day) at the front desk. All in all, a B-.

Room Tip: Not on the second floor. It stinks.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Americana

Property: Best Western Americana
Address: 1450 S Alta Ave, Dinuba, CA 93618-3802
Phone Number:
Region: United States > California > Dinuba
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Dinuba
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Americana 2.5*
Number of rooms: 39
Official Description (provided by the hotel):
39 Units motel with outdoor swimming pool and jacuzziFree expanded continental breakfast including fresh made hot waffles All rooms have 40"Samsung High LED TV's with over 50 HD Channels and over 125 DIRECTV channels including TNT, ESPN, HBO, FOX Sports 1, DISNEY, NICK. Free WiFi, Free parking, Truck Parking on Site. ... more   less 
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Also Known As:
Best Western Dinuba
Dinuba Best Western

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