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“Beautiful course”

Dublin Ranch Golf Course
Ranked #6 of 10 things to do in Dublin
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Reviewed 16 August 2013

Reasonable green fees at twilight rates. played the front 9. well manicured course was beautiful with great views. Large greens. Had a great game.

1  Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 22 reviews

Reviewed 17 June 2013

We originally chose Dublin Ranch fourteen months ahead of our wedding date for two main reasons: the view and the day-of coordinator Catherine. The setting was nice and the price seemed fair.
Things began to unravel when we were notified by Catherine that she was no longer working for Dublin Ranch approximately 6 months prior to our wedding date. It was at this time that the Director of Operations, Robert Yee notified us that he would become our primary contact and that they were working quickly on hiring another venue coordinator.
A few months later, we visited the venue for our food tasting with several of our friends and family. The experience was terrible as the food was tasteless and the meat was very tough. It was at this time that Robert notified us that their tasting food is leftovers from previous events that are frozen when the event is over. We were less than pleased, especially when he also informed us that they still had not hired a wedding coordinator (which was included as part of our wedding package) and we were only 90 days away from the wedding.
At this time, we decided that it would be wise to pay the extra money and hire our own day of coordinator since the venue was obviously not going to take the initiative to do so, and also considering that Robert was less than cordial throughout the process.
The day of our event we noticed right away that things were not in order. Our coordinator was rushing around trying to complete several set-up tasks by herself and when we asked the Dublin Ranch staff to help her, they simply ignored us. We also asked that the doors to the reception hall be closed for set-up but they were not and so guests entered into the room upon arrival, giving the appearance of poor planning. Our guest book/gift table was not completely set-up until 10 minutes before our ceremony was set to begin, and that had to be done by my mother-in-law. Unacceptable.
We were also promised that golf carts would not be allowed up the 18th green during our ceremony. FALSE. Many guests commented and took pictures of golf carts and golfers playing less than 100 yards behind the alter as the ceremony took place.
Included in our wedding package was passed wine, however no wine was served and so our guests had the pleasure of toasting with water. The salad we originally ordered was not the one served to our guests. We had approximately 30 servings of wedding cake that are unaccounted for, even though Robert claims it was not discarded. The chicken plates that were served to our guests were half the size of a typical chicken breast, noticeably smaller than the one presented to us at our tasting.
My 17 year old brother was not properly identified at the bar and served an alcoholic beverage TWICE. We have since reported this to the State of California Department of Alcoholic Beverage Control, especially since the venue denies the matter however the bartended openly admitted he served him.
To make matters worse, when these issues were brought to the attention of Robert and Dublin Ranch they essentially denied all accusations and refused to agree to any kind of resolution. As understandable as it is to make mistakes, it makes matters worse when there is absolutely no effort to ensure that your clients are happy with the product/service they received.
We would NEVER recommend this venue for your wedding due to the blatant lack of professionalism and complete incompetence demonstrated by the staff alone.

Thank Travis V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2013

DO NOT HAVE YOUR WEDDING HERE!!!! If you read through the reviews below you will see comment after comment about bad weddings here. Do not trust Robert, the event manager. The General Manager is Daniel Ttaf, some Asian guy that is never there and never returns my calls. Robert broke so many promises. Oh, and they served a minor Alcohol not once but twice. Do yourself a big favor and have your wedding somewhere else. I would give it zero stars, but it won't let me. So give it one star for the view. The rest isn't worth it. Trust me.

2  Thank Scott A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2012 via mobile

I couldn't agree more with the uncle's review of the poor set up and service. we were there and expected to see the bar tender that helped us. As soon as the banquet was to begin, the manager makes the experienced bartender, Kim, leave. Replaces her with someone that didn't want to be there. Not enough experienced staff. We thought that maybe this was s one time issue but found out that the manager does this all the time. This place could be great. Location, location, location.... But management is killing the business.

1  Thank MissVBakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2012

very well-kept 18 hole course in the Dublin hills, basically overlooking highway 580. it's a par 70 with only 2 fairly long par fives. there is a lot of ups and downs and a few undulating fairways that are indeed challenging. You'll definately need a cart to play here, unless you really love walking up and down. the course has very little out of bounds territory as it's built amidst a bunch of newer houses. this is exactly the type of course i like to play, not too long, but long enough. You can play here during the week for $35 or less in the afternoon, a few bucks more on the weekends and in the mornings.

1  Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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