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“Camp Parks IHG lodging”

IHG Army Hotel on Camp Parks RFTA
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IHG Army Hotel on Camp Parks RFTA
Ukiah, California
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Camp Parks IHG lodging”
Reviewed 7 April 2014

The staff are great! Informative and took care of issues they could. Issues with this hotel room are beyond the control of staff. Room is overpriced for the condition and quality of room. Prices increased tremendously when IHG took over management of Army lodging with little to no changes/upgrades to rooms. Lodging facility is just an older military lodging building. No counter space in bathroom or room. No window shade on bathroom window (extremely bright. Couldn't raise bathroom window without falling out of frame and window is held up with a block of wood (provided by IHG). One bed side table. Limited electrical outlets (IHG provides extension cord under table). No handicapped parking spaces (isn't that the law in CA?)

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Cleo20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VEnsley, General Manager at IHG Army Hotel on Camp Parks RFTA, responded to this review, 10 April 2014
Thank you so much for taking the time to rate our hotel, I am extremely pleased that our team members were welcoming and took care of some of your needs. I also appreciate your comments regarding our facility, we are a work in progress, and continue to make changes to our "older" facility in our quest to improve our soldier's experiences here at Parks RFTA. During the months of May and June some initial renovations will occur, and will address some of the concerns you mentioned.
We hope you will consider to be our guest in the future, I have attached my email address so you may contact me directly.

Most Sincerely,

Veronica Ensley
General Manager
veronica.ensley@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
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English first
California
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 27 February 2014 via mobile

Part of the IHG/Holiday Inn group, these Army Hotels are on various bases around the country and they're a nice place to stay. Civilians are welcome. The staff here is fantastic and helpful. Good prices and the security can't be beat. What's not to love about armed MPs around the place?

This is right in Dublin and easy to find. MAKE SURE you have your driver's license, proof of insurance and current registration BEFORE you get to the front gate! Give this stuff to the guard and they'll give you directions to the hotel at the back side of the base.

I didn't have a room--I had a one-bedroom apartment and it was very nice.

Breakfast is included in the room price. I was in a big truck and trailer and there's plenty of room to park a big rig right by the hotel. BART train to San Francisco is at the front gate and the hotel shuttle will take you there.

This is a fine place to stay with a wonderful and cheery and happy staff. I'll be back!

Stayed February 2014, travelled on business
Helpful?
Thank Herod L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VEnsley, Manager at IHG Army Hotel on Camp Parks RFTA, responded to this review, 11 March 2014
We thank you so much for taking the time to review our hotel. We continue to make improvements to our facility and appreciate your support. We hope to see you in the near future.
Regards,

Veronica Ensley - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about IHG Army Hotel on Camp Parks RFTA

Property: IHG Army Hotel on Camp Parks RFTA
Address: 1151 12th St, Dublin, CA 94568-3301
Region: United States > California > Dublin
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
Ranked #1 of 4 Speciality Lodging in Dublin
Price Range (Based on Average Rates): £
Number of rooms: 64
Official Description (provided by the hotel):
IHG Army Hotels on Parks RFTA is the only military lodging operation in the Bay Area, and is available for service personnel, their guests or dependents, retirees, civilian employees on TDY orders, and other official and unofficial travelers. Transportation is an easy fix as the Bay Area Rapid Transit (BART) terminal is just outside our gate, shuttle available upon request. ... more   less 

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