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All reviews waffles sausage cinnamon rolls san francisco dublin pleasanton value for the money comfy bed king suite free breakfast bring your own bart station in room coffee a nice place to stay excellent stay rooms are nice desk clerk late check
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Reviewed 25 August 2018

Very convenient to Camp Parks. We went to visit a son back from his year in Djibouti who was attending a course at Camp Parks. La Quinta gave us a very nice big room with a comfortable sofa and king bed. Large screen TV, microwave, refrigerator with freezer. BUT...the housekeeping left a very strong odor, like sweet chewing gum, which irritated out sinuses and led us to keep the window open and prevent housekeeping from doing our room the second day. Pillows, mattress ok. Good shower. Breakfast room was crowded on a Saturday morning at 8:30. Not a bad breakfast -- waffles available, muffins, orange and cranberry juice. A La Quinta gent was on duty and kept everything refilled and refreshed. Have stayed here before and at that visit there was no objectionable cleaning odor.

Room Tip: Don't stay on 1st floor, loud parking lot. Ask for a room without cleaning odors.
  • Stayed: August 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank DJ F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperienceTeam, Guest Relations Manager at La Quinta Inn & Suites Dublin - Pleasanton, responded to this reviewResponded 3 September 2018

Dear DJ,

Thank you for your feedback. I am happy to hear that you had a comfortable stay and enjoyed the room amenities. I am also glad that you enjoyed your breakfast - we do have a wide variety of options that you can choose from on your next visit. I do apologize for the objectionable cleaning odor. We will be looking into the matter and will definitely consider a more neutral scent. We are looking forward to having you back again.

Best Regards,
La Quinta Inn & Suites
Customer Care Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2018 via mobile

The sheets were dirty, we asked to have our room cleaned and were told they help was gone for the day. The room had a terrible odor. When we went to check in the clerk poked up and then continued to just stare at his computer before even greeting us. I won’t stay at another La Quinta again and FYI we stayed at the one in Livermore more in June and believe it or not it was worse!

Stayed: August 2018, travelled with family
Thank 163crystal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Dublin - Pleasanton, responded to this reviewResponded 20 August 2018

Dear Valued Guest,

We are very sorry to hear of your negative experience while staying with us. We appreciate the constructive critique, as we are continuously striving to improve our guest experience. It is only through your feedback that improvements are considered and made. Our hope is that you will give us a chance to better serve you in the future. We very much appreciate your business and thank you for staying with us.

Sincerely,

Danielle
LQ Customer Care

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Reviewed 13 August 2018

My wife and i love to have time alone, we frequent la quinta hotels for deals and locations. By far this was the best stay plenty of room for breakfast, very clean, and the staff were very helpful....

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank B4444WYjamesg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperienceTeam, Guest Relations Manager at La Quinta Inn & Suites Dublin - Pleasanton, responded to this reviewResponded 3 September 2018

Dear Guest,

Thank you for the awesome review! We are glad that you and your wife enjoyed your stay with us. I am also happy to hear that you frequent La Quinta hotels. Looking forward to having you back soon!

Best Regards,
La Quinta Inn & Suites
Customer Care Team

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Reviewed 9 August 2018

Clean and a convenient location. Friendly people. Better than decent breakfast. Not much more to say... Would recommend if going to this area... Convenient to IHOP.. Have I reached 200 characters yet???

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank BobB777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperienceTeam, Guest Relations Manager at La Quinta Inn & Suites Dublin - Pleasanton, responded to this reviewResponded 3 September 2018

Dear Bob,

We are always happy to receive awesome reviews such as this! Thank you for the recommendation and we are looking forward to having you back soon.

Best Regards,
La Quinta Inn & Suites
Customer Care Team

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Reviewed 8 August 2018

Nice, convenient location and a very helpful staff. Not sure if this property is in the top 10 because this was my first stay in Dublin / Pleasanton area. The bed was very comfortable and the room was clean.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta
Thank myhp49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestXperienceTeam, Guest Relations Manager at La Quinta Inn & Suites Dublin - Pleasanton, responded to this reviewResponded 11 August 2018

Dear guest, thank you for your complimentary words. We are extremely proud of all our staff who always go above and beyond and pay attention to small details in looking after our guests. We'll be sure to pass along your kind words to the rest of the team. We are delighted that you had a comfortable stay with us, we look forward to welcoming you back again next time you visit Dublin/Pleasanton area.

Best Regards,
La Quinta Inn & Suites
Customer Care Team

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