My wife and I arrived at the Holiday Inn in Dublin CA on Tuesday 29th January for a two day stay. We were given a room on the upper floor at the rear of the hotel but very close to the main road outside. Although the room was clean in general the fridge door was covered in dirty finger marks, there was not hook for dressing gown or towels behind the bathroom door, there was just on pack of coffee for just one person. Finally the internet connection in the room was slow and would not support Skype. As we had driven some 200 miles it was something which annoyed us but not worthy of moving room at that time. However the following morning we contacted the Manager on these matters and he promised immediate action. Within minutes the internet had been fixed and was working fine, although it is still beyond me why it was languishing before it was reset. As we had to go shopping we left and upon return the coat hook had been replaced, ample coffee was in the room and there had been an attempt to clean the fridge door. Had these matters been taken care of before we arrived it would have not required our complaint. Also we ate at the hotel that evening and the food and service were very good, so all in all I can recommend this hotel if the same care exercised over our room eventually is given to all rooms.
- Official Description (provided by the hotel):
- The Holiday Inn Dublin-Pleasanton, the most perfectly situated hotel in all of the Tri Valley. Our hotel is situated in Dublin, Ca. Off the I-580 and I-680 freeway exchange and within walking distance from the Dublin-Pleasanton BART station. ... more less
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- Also Known As:
- Holiday Inn Dublin Hotel Dublin
- Dublin Radisson Hotel
- Radisson Dublin