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“weekend stay is a great deal”

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Four Seasons Hotel Silicon Valley at East Palo Alto
Ranked #1 of 1 Hotels in East Palo Alto
Certificate of Excellence
Reviewed 27 December 2013

This hotel is a treat on the weekend when you have it virtually to your self. Restaurant is great, pool and spa a treat. A nice addition to a weekday trip to Silicon Valley and Stanford University area.

Room Tip: We had a sunny room overlooking the restaurant and entrance court.
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  • Stayed: November 2013, travelled on business
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Thank Cynthia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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351 - 357 of 622 reviews

Reviewed 27 December 2013

I stayed with my friend in this Four Seasons Hotel and it was one of the best experience in a Four Seasons. The rooms are very spacious and clean. We spent most of our time in the SPA and going to San Francisco City. Mark and the front office is the best. I already booked my future reservation.

  • Stayed: August 2013, travelled with friends
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Thank John C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2013

Checked in to this wonderful hotel and found a well appointed room. Great layout with working desk space, flat TV, spacious room and bathroom and excellent amenities. The Bose radio next to the bed was a nice touch. The rest of the hotel was just as nice. Great pool area, bar was nice but a bit small, didn't visit the restaurant but it appeared very nice. The location is right off of the 101 but you cannot here any freeway noise at all. Large car park and valet parking available. News paper service with timely delivery. Overall very nice stay and a fabulous hotel although a smaller version of the normal grand Four Seasons hotels one might expect.

Room Tip: Higher up for a better view.
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  • Stayed: December 2013, travelled on business
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Thank pdxballard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2013

Staff was extremely friendly, solid eating, lackluster gym. Great view of IKEA.

It definitely falls short of what you expect a Four Seasons total experience to be. Maybe that's due to the Silicon Valley thing?

  • Stayed: December 2013, travelled on business
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Thank MD3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison T, Public Relations Manager at Four Seasons Hotel Silicon Valley at East Palo Alto, responded to this reviewResponded 24 December 2013

We appreciate and thank you for you feedback and apologize that our gym was not up to standards.

We are currently in the process of renovating our gym hope you will have the opportunity to experience these upgrades during your next stay with us in Silicon Valley.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2013

Stayed here for two night while on business.

Let me say that this review compares Four Seasons' properties, therefore, when comparing against other hotels this is still a nice place to stay. BUT, it is a modest version of a Four Seasons.

Lets start with the positives: the staff is welcoming, professional and focused. From the doormen to the front desk to the valet, to the room service, to the housekeeping..they ALL called me by my name each and every time and were just great.

Here is where the "needs improvement" begins: yes the rooms are comfortable but they are not elaborate and they are pricey...$610/night for a very standard room. No amenities in the bathrooms, a fitness center that is below par (no weights to speak of even though there are a fair amount of aerobic machines), no view; a spa that has again, good staff, but no sauna but a steam that is OK; and the restaurant and room service menus are very limited. Oh yeah, $19 just to press a two piece suit...not clean just press...should be no charge, but so be it.

If you need or are looking for a nice place located near silicon valley and Stanford, then this is OK but don't expect to be Wowed. It has a captive, highly affluent clientele, and it leverages its pricing power. I am not begrudging them that; just making you aware of it. Think about value.

If you are looking for a good business meeting venue or an easy business meal venue than this is OK and convenient. But you will pay.

If you are experienced with other Four Seasons properties and want a reasonable value, you will be disappointed here. If on the other hand, you are just looking for a nice hotel, then this is fine.

Room Tip: none other than think about value.
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  • Stayed: December 2013, travelled on business
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3  Thank CGCx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

E. Palo Alto seems a strange place to find a Four Seasons and this property is not quite up to the standards of their hotels in New York, London or Singapore. The lobby is pleasant, Quattro Restaurant is good and the staff are accommodating. The pool, fitness center and guest rooms look more like a standard Marriott or Hilton, rather than a 5-star property. The location is very convenient. In all fairness, it is not priced like a 5-star hotel either. A perfectly adequate business hotel; but, certainly not a place for a weekend getaway.

  • Stayed: December 2013, travelled on business
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2  Thank Orso52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

+ great location, near Stanford university
- standard rooms, not lagre for 5 starts
+ pool, small, but great view of the city
I think this is best choice in Palo Alto area, particularly who is coming for conferences in Silicon Valley

  • Stayed: January 2013, travelled on business
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1  Thank tripWORLD1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Silicon Valley at East Palo Alto

Address: 2050 University Avenue, East Palo Alto, CA 94303
Phone Number:
Region: United States > California > East Palo Alto
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in East Palo Alto
Price Range: £246 - £901 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Silicon Valley at East Palo Alto 5*
Number of rooms: 200
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Also Known As:
4 Seasons Hotel Silicon Valley At East Palo Alto
Four Seasons East Palo Alto
East Palo Alto Four Seasons

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