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“DON'T BOOK THIS PLACE!!”

Villa Serena Motel El Cajon
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Villa Serena Motel El Cajon
Ranked #8 of 14 Hotels in El Cajon
Tustin
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“DON'T BOOK THIS PLACE!!”
1 of 5 bubbles Reviewed 22 May 2012

please stay away from this hotel, its not a hotel nor a motel, its a place where you can sleep with a girl for $25 (do you know what i mean).

the room is super nasty (bathroom, bed, carpet, walls, and furniture), no air circulation inside the room which make you go outside and breath! yes, i swear its that bad. i couldn't stay in the room for 5 minutes, so i went down to cancel my reservation and find a different place. Hotels.com cancel my reservation, however the hotel still charged me for the whole night even though i didn't check in (i just peeked at the room for few minutes, so i opened a case with my card for a full refund.

the place doesn't have an office, you have to talk to the owner through a window which make you feel you are in a bad neighborhood gas station!

in case if you see few girls wearing short shorts outside, you know what they are looking for!!

Room Tip: don't even get close to this place!
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  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Yas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 reviews from our community

Traveller rating
    4
    3
    1
    1
    6
See reviews for
5
2
5
2
Rating summary
  • Sleep Quality
    2.5 of 5 bubbles
  • Location
    2 of 5 bubbles
  • Rooms
    1 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    1.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Orange, California
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 2 August 2011

I hated this place. The owner is very rude and I couldn't understand a word he was saying. The rooms were disgusting. Towels had stains on them. Bathroom tub and floor were filthy.

Worst part was the phone rang at 9am in the morning from the front counter.... Yea I know check out is at 10:30am. That doesn't mean call me at 9am to wake me up to remind me..

I would never stay here again and you shouldn't either.

  • Stayed July 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank tuesday0108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Villa Serena Motel El Cajon

Property: Villa Serena Motel El Cajon
Address: 771 El Cajon Blvd, El Cajon, CA 92020-4905
Region: United States > California > El Cajon
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #8 of 14 Hotels in El Cajon
Price Range (Based on Average Rates): £
Hotel Class:2 star — Villa Serena Motel El Cajon 2*
Number of rooms: 24
Official Description (provided by the hotel):
great location and friendly service.Located next to Sycuan Casino, as well as Barona Casino, Close to Downtown, the Gaslamp District which is filled with restaurants, nightclubs, shopping, museums and PETCO PARK home of San Diego Padres. The hotel is not far from the cultural Balboa Park, The San Diego Zoo, shopping (Parkway Plaza), and San Diego Airport. Our amenities include, but are not limited to, Microwave and Refrigerator available, and Swimming Pool. Sea World and Zoo Savings Packages are available. Great value visit us soon! ... more   less 
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