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“The Good the Bad and the Ugly”

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Best Western Continental Inn
Ranked #5 of 15 Hotels in El Cajon
Reviewed 26 July 2011

I stayed here because the hotel I usually stay at (Super 8 in La Mesa) was sold out and because the reviews were not half bad. I rated this a poor only because of the price of $100 a night. If this was a $60 a night hotel I would of rated it an average. This hotel is a borderline 2 star but closer to a 1 /1/2. The Super 8 in La Mesa is a 2 star which feels like a 3. (see prior review of that hotel)
First the Good - The people who work here are very friendly and I almost feel bad for rating this so poorly because of that. From the check in to the service at the breakfast they were courteous.
Now the Bad - This hotel just feels unclean. From the worn out rugs to the moldings in the rooms, to around the sink and tub areas it just feels like its not very clean. They really need to update everything. The furniture is old and out dated. The TV is an old tube version and the internet service is poor if you can hook up at all.
Now the UGLY - When I got onto my room I could smell stain and when I went to use the desk I could see why. It appeared that they just stained and lacquered the furniture. It was unusable for the 3 days as it was still tacky. I would of asked for a new room but I was already ready for bed when I noticed it was still wet. I travel a lot and I have never encountered anything this before. This was very unprofessional.
Needless to say I won't be staying here again. Its a shame as I I travel to this area a lot as my son lives in San Diego, but it just isn't worth it.

  • Stayed: July 2011, travelled on business
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Thank kenspidey52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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230 - 236 of 260 reviews

Reviewed 23 July 2011

We chose this hotel using the reccomendations on this site.
I would not stay here again.
First, when we turned on the television it was on porn. Not what the kids were expecting to see.
The internet connection is so poor I had to use my phone as a hot spot.
The noise from the freeway is loud.
The continential breakfast is a joke. Hard boiled eggs and some cereal. Nothing pastry or warm. Not worth the money.

  • Stayed: July 2011, travelled with family
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1  Thank Jobgirl2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2011

On June 8, 2011 I came back to the Best Western Continental Inn for the 4 year out of 5 years. I will always come back here because it is so nice and the front desk is always nice. On June 8 after 1pm I was ready to check in after a long 7 drive from Las Vegas Nevada and spending couple of hours touring the Midway Air Craft Carrier. I meet the front desk rep later Identifed as Eddie Daboussi, but what I didn't no was I was talking to the General Manager. I told him I visit every year and since nothing was ready yet, he upgraded my statis to a Sutie. When I enter my room I had a nice living area and the sutie was the best. After I check out he said call me personaly for yopur next stay.
To Eddie, Pablo and a lady I meet, I don't no her name she spoke with a acsent but not Spanish THANK YOU for the best stay ever.

  • Stayed: June 2011, travelled solo
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1  Thank Padre_Dave_1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2011

WiFi is advertised, but not available. I am currently connected to the Super 8 router accross the freeway. This one has not worked since we got here. Front desk say that they are working on the problem. This is the 5th day without WiFi. If you advertise an amenitiy, you should provide it or reduce the room rate. Ya sure. Front desk clerk is very nasty. Customers calling from outside were somehow routed to the phone in my room. When I told the front desk, she told me that was impossible and that it didn't happen. It did happen at least 9 times over the 5 days we were here. We have stayed at this property several times over the last few years, but I doubt that we will again. Reserved a king bed room, but was given one with a queen bed.

  • Stayed: April 2011, travelled as a couple
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Thank FBGTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2011

We have stayed at this hotel for a week in January over the past few years and it only gets better. The rooms are clean and comfortable and the staff is very friendly and helpful. The breakfast is nice with juice, coffee, pastries, waffles, cereal and hard-boiled eggs. The breakfast room is spotless and well-stocked. The patron's laundry was also clean and well-maintained. The sound proofing is impressive and even the rooms near the highway are quiet. I would recommend this hotel to anyone.

  • Stayed: January 2011, travelled as a couple
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Thank MountP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2010

This Best Western has the most comfortable beds I've slept on in a very long time. It has easy access off of I-8, and the staff was very friendly and helpful. I would stay here again.
We got there late, and did not use the pool.

  • Stayed: August 2010, travelled with family
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Thank hondo49r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2010

The service is great this is the 3rd time that we stayed at this hotel. The price it was great. The check in-checkout was excellent.

  • Stayed: May 2010, travelled on business
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Thank fepajo96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Continental Inn

Address: 650 N Mollison Ave, El Cajon, CA 92021-5618
Phone Number:
Region: United States > California > El Cajon
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in El Cajon
Price Range: £71 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Continental Inn 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Continental Hotel El Cajon
Best Western El Cajon
El Cajon Best Western

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