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“Great Stay”

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Best Western Continental Inn
Ranked #5 of 15 Hotels in El Cajon
Reviewed 26 April 2014

This hotel was clean. The staff and yard workers were friendly and very helpful with any directions I needed to get to. The breakfast was very good and the lady in the kitchen was very friendly and helpful. I would recommend and stay here again

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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155 - 161 of 261 reviews

Reviewed 5 April 2014

Should I start with the multiply-tattooed front desk clerk or the angry female in the parking lot burning rubber? This was the absolute worst Best Western I've ever had the misfortune to stay in, and that's over a 30 year span. The room was supposed to be a King suite; ended up being a Queen. The bed was unbelievably hard; like a board with added springs for torture, and there was a hair already waiting for me when I pulled back the sheets. I knew it was probably going to end badly when the elevator was out of order and I was on a 3rd floor level, but that was just the start of the misery. The free WiFi lost connection every 10 seconds or so, which made catching up on my work out of the question. Sleep would have been nice, but the parties going on in adjoining rooms made that impossible; along with the medieval torture rack I was given for a bed. The pillows were rocks, but fortunately I've learned to bring my own. Could have grated garlic on the sheets, but I settled for a traumatic exfoliation. The air conditioning wouldn't keep the temp in my comfort zone, but luckily it was a cool night. The floor creaked (loudly) with every step, which must have delighted the guests in the room below. The furniture was out-dated, and I doubt that it was ever comfortable even in its prime. The location was awful; I could have tossed a rock onto the freeway. And the 24-hour gas station just across the alley added to the general ambience. Terrible, terrible place.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
4  Thank Scott A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

I have stayed at this hotel many times, and, if anything, it just gets better. The rooms are clean and the staff cheerful and helpful. The breakfast room is always spotless and well served. The choices are typical but always fresh and they even ask if you want sausage! This year they had upgraded the countertops and it looked quite spiffy. The location is great. Very convenient to both downtown and the casinos. This will always be my first choice and I think it is a great value.

Room Tip: Don't be concerned about noise in the rooms near the highway. The sound proofing is very good an...
See more room tips
  • Stayed: February 2014, travelled with family
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1  Thank MountP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

Easy access to all of the great places in the San Diego area at a reasonable price... Less than 30 Minutes to beaches, casinos and most all tourist attractions. Very friendly staff. I will continue to stay at the this Best Western when visiting the San Diego area

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2014

My mother, sister, and I really enjoyed staying at this location. Front desk staff was very friendly, The breakfast staff was so incredibly kind and helpful. Breakfast was always filling. Beds were really comfortable! Will definitely choose this location for future stays!

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank 548rachelv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2014

My stay at Best Western was awesome. I arrived to a clean room. The suites are nice and roomy.The staff were very pleasant and friendly. The hot tub and pool were very clean even at the end of the night. Breakfast was ready every morning and delicious. The whole time I was there no one ever bothered me. And the area was very nice and convenient. You bet your butt I'll come back here again!

  • Stayed: February 2014
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1  Thank Nena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

I don't know of those people giving this place 5 stars or shills or family members because by no means is this worth 5 stars (unless you have low standards).

First off, noticed there is a gas station at the entrance to the hotel parking lot which makes it hard to navigate through the parking lot.

Check-in was fast and friendly. Arrived at room to find the front door and back patio door wide open. No one around. Wasn't sure if we should go in. Called the front desk who said the maid probably wasn't done with it yet but the maid never returned, so who knows. The floor was not vacuumed and apparently, someone had a "valentine's day" party (or surprise) in the room. There were pieces of red/pink/white streamers still taped to the ceiling and bathroom ceiling/shower rod. Had to pull them off ourselves.

Room smells from years of impregnated smoking (before the rooms were non smoking). Freeway outside the patio door is loud with the door open but decent when closed. You can hear neighbors next door off and on. Had a fridge and microwave. Bed was decent. Outlets are so worn out that plugs are easily knocked out of them and sometimes they just came out on their own.

People in the building across the way were playing LOUD music and yelling (sounded like a party) with their door open for a few hours. Apparently this place is a party magnet. Probably because the rooms are cheap.

You can't seem to stay connected to the internet more than 10-15 mins at a time before it dumps you off and you have to re-connect. Apparently this is something that has been an issue for a long time if you read other reviews around the net, but owners have not done anything to correct it.

Finally, the very worst part is the shower water temps. It will be scalding hot one second and icy cold the next...so cold it takes your breath away. You get the temp back to warm only to have it then turn scalding so you have have to move away quickly then be followed by breath taking freezing cold. Not good. I'm surprised no one has been hurt by this. Reading other comments around the net, this is an ongoing and long term problem that again, the owners have not taken seriously and have not corrected.

I'm surprised Best Western allows their name to be used at this hotel. It sure gives them a bad name.

The best part: The price. Just proves, you get what you paid for.

Will not be staying here again. It certainly is not up to par for a Best Western not to mention the safety concern of the extreme water temp changes.

  • Stayed: February 2014, travelled with family
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1  Thank Toobusy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Continental Inn

Address: 650 N Mollison Ave, El Cajon, CA 92021-5618
Phone Number:
Region: United States > California > El Cajon
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in El Cajon
Price Range: £72 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Continental Inn 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Continental Hotel El Cajon
Best Western El Cajon
El Cajon Best Western

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