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“Surprising”

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Best Western Continental Inn
Ranked #5 of 15 Hotels in El Cajon
Phoenix, United States
1 review
“Surprising”
Reviewed 24 June 2014

We asked for handicap accessible. Because there were none available, we got the kitchenette. VERY room, easy to access, grab bars in bathroom, medium height toilet, lots of maneuvering room. Beds were nice. We were very happy with the room. Staff was so nice. It seemed like everyone was happy to work there.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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255 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
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  • English first
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English first
Duarte, CA
Level 4 Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 June 2014

Pros:
- Room was cheap
- Bed was comfortable

Cons:
- cockroach in bathroom
- dirty/stained towels
- no smoke detectors or fire sprinklers in room
- sticky (dirty?) furniture
- "clean remote" (you know, the ones that are easy to clean because they don't have small crevices) was dirty and sticky and stained.
- one of the light fixtures didn't work
- balcony view - freeway on ramp
- front door view - Chevron gas station
- front door, one hinge was busted and bottom corner was busted (big enough for a roach to get in easily...hmmm)

Because of the overall experience of my room, I didn't dare try the free breakfast. I thought about complaining and trying to get out of my reservation, but I was only going to be there 2 nights and all the decent hotels were 2 to 3 times more expensive, so I figured I'd tough it out. But even at the lower price, this place is not worth it. I should have spent the extra money.

This motel should be stripped of the Best Western name as it does not meet the standards of other Best Westerns that I have stayed in.

Room Tip: 202 is a death trap...no smoke detectors, no fire sprinklers!
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SMard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these El Cajon hotels

El Cajon, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 June 2014

Average quality facility. Listed as a smoke free facility but smoke smell was strong in room. Had to leave window open for long period of time to air out room. Facility is adjacent to free way and on ramp, noise was very uncomfortable.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Richard E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Bay, Wisconsin
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014

I needed something right off Hwy 8 - easy to find, pull right up to the office late late night, received room, parked close to my room so didn't need to bring everything in. I needed to sleep, shower and grab a bite. Clean room, great TV, comfortable bed - room was outdated but didn't need much. The king room was huge and had a refrigerator. Had a small continental breakfast, coffee, juice and sat by the pool and enjoyed the morning sunshine. Got in at 1am and left by noon for a walk in room saver rate.

Room Tip: Hwy traffic was on north side of building, I was away from the traffic.
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean_U_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Ana, California, United States
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2014 via mobile

I normally stay at Best Western when I travel but this is the worst place I believe I have ever stayed. Don't stay here unless you like having no hot water, tubs that don't drain, rooms that smell bad and rooms that do not cool down in the summer even with the air conditioner at its coldest setting.

Stayed May 2014, travelled with family
Helpful?
2 Thank Glen953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 27 May 2014

Location was great but that's about all. The first room that assigned smelled of smoke really bad the toilet didn't work nor did the lights and fan in the restroom. They did move us but the second room wasn't very clean, part of the carpet was wet and the table looked like someone just ate off of it. The shower water would go hot - cold - hot - cold but nice pressure. The toilet paper was recycled paper so it would stay with you if you're not careful (if you know what I mean).
Nice location for what I needed but I got to say the Worst Best Western I've stayed in.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chip25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Apple Valley, United States
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2014

Great Price and located close to San Diego attractions. Friendly caring staff. Easy Access to Freeway. This is not my first stay at this location and will certainly my first choice when in the San Diego east county

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Continental Inn

Property: Best Western Continental Inn
Address: 650 N Mollison Ave, El Cajon, CA 92021-5618
Phone Number:
Region: United States > California > El Cajon
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in El Cajon
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Continental Inn 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Continental Hotel El Cajon
Best Western El Cajon
El Cajon Best Western

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