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“Motel 6, Poor Customer Service. Management is horrible, staff is great.”

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Motel 6 San Diego - El Cajon
Ranked #7 of 15 Hotels in El Cajon
Reviewed 3 July 2011

My family has had to stay at this motel 6 several times. This time the GM said he couldnt rent to us again, because our last room smelled like dogs! Wait they except pets, so I guess we didnt fit their clientel. We are prostitutes, druggies, recently released from prison and we always clean up after our pets as well as other peoples pets. I am a long term customer and would never go back to any Motel 6 after this.

  • Stayed: June 2011
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1  Thank JimP71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 - 47 of 57 reviews

Reviewed 13 January 2011

I really enjoy staying there because of the value and the location. Everytime I go the staff is friendly and the room is fresh and clean... they got my vote!

Stayed: December 2010, travelled solo
Thank forever70s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2010

We had no towels and the room smelled like urine. One of the twin beds were lop sided. When I woke up the next morning, my back was aching. When we checked out, management refused to give me back photocopies of our driver license information. They stated that it was city policy and they will destroy our personal information after 90 days. However, I do not know if this is true. If something ever happens like identity theft, I will know where this transpired. WE WILL NEVER TRAVEL THROUGH EL CAJON CALIFORNIA AGAIN !!!!

  • Stayed: September 2010, travelled as a couple
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Thank 246179ed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2010

I'm scratching my head at the glowing comments about this motel. I stayed here for one night in March 2010. I've stayed in plenty of Motel 6 locations and this is the worst room that I've had. The bathroom tile was pretty dirty. It looks as if this was designed to be a wheelchair accessible room (see the bathroom pictures). But that doesn't make sense because there was so little space. There was barely any space between the edge of the bed and the desk. The carpet was thin and frayed and the edge of the nightstand was missing its trim. The room was obviously tired and worn. At least it was just one night.

As for location, it's right off the freeway so it's convenient. The area seemed a bit seedy, though.

We were just passing through for the night. But if I were to stay longer, I would have spent more for a room in the hotel circle area.

  • Stayed: March 2010, travelled as a couple
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Thank sactosally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2010

I just wanted to say how incredible the customer service Tony Patchin, the General Manager gave me.Arriving late I was having problems with my interntet....Tony Patchin went all out to help me to make sure internet was on for me, when a extra mile to find a extra plug for me.One incredible thing I noticed was that when I went to the office, he was actually happy to help me!!!! He was NOT annoyed, he just wanted to make sure I had everything I needed. This was quite a shock compared to other places I have stayed. Give Tony Patchin a raise!! I will deffinetly be back the rooms were very clean too !!

  • Stayed: February 2010, travelled on business
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Thank Incredibleeeeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2010

This prpoerty is a great value. Close to all San Diego attractions. Property is well maintained, rooms are very clean and comfortable. The staff (front desk, house keeping, manager) is great - friendly and helpful. Very safe and secure environment. I have stayed here several times over the last six months and don't even bother anymore checking out other lodging alternatives. No issues at all, very affordable (check out internet rates, about $40 including tax a night for two people), only a $4 increase for the weekend nights. And... very pet friendly.

Stayed: January 2010, travelled as a couple
Thank bigmikef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2010

i agree with the other reviewers- the rates at this motel are much lower than similar chain motels located more centrally in san diego. it's worth the low rate to drive a little farther to access san diego sites. it's also well located for outdoor pursuits/hiking at mission trails park, laguna mountains, etc. their rates on weekends are especially low compared to similar motels in san diego that spike their weekend rates
the rooms are clean, quiet and safe.

  • Stayed: January 2010, travelled solo
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Thank whomever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Motel 6 San Diego - El Cajon

Address: 550 Montrose Ct, El Cajon, CA 92020-3450
Region: United States > California > El Cajon
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in El Cajon
Price Range: £46 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 San Diego - El Cajon 2*
Number of rooms: 183
Reservation Options:
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Also Known As:
Motel 6 San Diego - El Cajon Hotel El Cajon
Motel 6 El Cajon
Motel Six El Cajon
El Cajon Motel Six
El Cajon Motel 6

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