My boyfriend and I stayed at your location on 10/31/13. I am very dissatisfied with my stay. After finding a live roach in the room I informed the frond desk of this. Katy, the front desk clerk was very rude. I wanted to cancel my reservation or some type of compensation for the room. She informed me that she could let me cancel my second night for free, or that I could change rooms or get 10% off of the first night only. I asked to speak to management she informed me that they were unavailable. I asked when they would be available she said she had no idea. I left my name and number for them to call me. I would have been satisfied with a nice apology and one night free stay. I am terrified of roaches and it made me have a terrible stay.
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- Also Known As:
- Rodeway Inn El Cajon
- El Cajon Rodeway Inn