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“Roaches! beware”

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Super 8 El Cajon CA
Ranked #4 of 15 Hotels in El Cajon
Las Vegas, Nevada
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Roaches! beware”
Reviewed 4 November 2013

My boyfriend and I stayed at your location on 10/31/13. I am very dissatisfied with my stay. After finding a live roach in the room I informed the frond desk of this. Katy, the front desk clerk was very rude. I wanted to cancel my reservation or some type of compensation for the room. She informed me that she could let me cancel my second night for free, or that I could change rooms or get 10% off of the first night only. I asked to speak to management she informed me that they were unavailable. I asked when they would be available she said she had no idea. I left my name and number for them to call me. I would have been satisfied with a nice apology and one night free stay. I am terrified of roaches and it made me have a terrible stay.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMANDA S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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251 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
California
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2013

This hotel was nice to stay at. The receptionist was very nice and helpful she even gave us a room near the elevator! I think her name was K.d. The only thing I didn't like was the cigarette holes in the comforter. Maybe they just wash them and put them anywhere. The housekeeping staff were really nice as well. They serve breakfast in the morning with great choices. I was surprised.

Room Tip: We had non smoking near elevator.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 El Cajon CA

Property: Super 8 El Cajon CA
Address: 471 N Magnolia Ave, Interstate 8 and Magnolia Ave Exit, El Cajon, CA 92020 (Formerly Rodeway Inn El Cajon)
Phone Number:
Region: United States > California > El Cajon
Amenities:
Free Breakfast Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in El Cajon
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 El Cajon CA 2*
Number of rooms: 47
Reservation Options:
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Also Known As:
Rodeway Inn El Cajon
El Cajon Rodeway Inn

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