My family and I visted the El Cajon Travel Lodge during the month of August. We checked into the Hotel on a Friday late afternoon. Left the room an hour later for dinner with family. Return later that night went to bed. The next morning my husband and daughters went down stairs for continental breakfast. When they came back upstairs my husband decided to get back in bed. He grabbed his pillow and noticed what appeared to be blood stains on the upper left corner underneath his pillow. We immediately check both beds thoroughly. The bed our children were sleeping on was infested with little small brown bugs. We immediately called the manager and ask him about the blood stain sheets and infested bed. He had no answer for the bugs. As for the blood he insinuated that we place the blood on the sheet. The sheet look as though they were washed before. I was insulted he would even make such an comment my family was offended. I asked the manager again where did the bugs come from? NO COMMENT TOTALLY IGNORE MY QUESTION. He took the sheets and came back with another set of sheets. He changed the bed and asked us, if we will be staying other day? We said definitely NOT. We check out immediately. He stated his would give us a refund. Ha what a joke. He stated we will refund you for the second day but not the previous night. Originally we were staying for two nights. He said the best we can do is 20 percent. I did not want to give this person any money. He failed to provide a clean and safe enviroment for my family and I. We have never been so disgusted with the conduct of the manager no sympathy at all, what a horrible family experience. A health code violation a bug infested Hotel. Who knows what else goes on at the Travel Lodge of Magnolia in El Cajon. My daughter broke on with a rash that evening. On Monday, we took her to see her doctor she was diagnosed with scapies. She got treated and had to miss her first week of School. Well guess what! Friday, I began with a rash same diagnoses. I again had to be treated a second time since the family was treated all on Monday. Moral of the story when you hear the saying don't let the bug bed bite. Make sure you check your bed thoroughly or the bugs will bite. We have never ever experience anything as disgusting as this event.
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- Also Known As:
- Rodeway Inn El Cajon
- El Cajon Rodeway Inn