We stayed three days and every single employee we interacted with, from front desk to housekeeping, were exceptionally friendly and helpful. Well, helpful is actually an understatement: We were in the area for a wedding, and a last minute glitch--just hours before the ceremony, grand daughter Ellie's ride never showed up to deliver her to her hair stylist appointment. When the woman at the front desk overheard the conversation, she immediately offered to drive Ellie in her own car! And this was not the only occasion when the staff instantly offered to go way above and beyond their call of duty. A bonus was the rooms were spacious and nicely appointed--and exceptionally clean--and the maids were all friendly and they too were ready to go above and beyond. Whether it was assisting with finding a roll-away bed, extra towels, coffee and more. Bravo! AND with most all businesses--style, attitude and customer service starts at the top--so it goes without saying that the GM, along with his staff all deserve well earned praise.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites in El Dorado Hills, California, is centrally located on highway 50 between Lake Tahoe and San Francisco, just minutes from Sacramento. We are conveniently located in the Town Center on the beautiful shore of a small lake. With its picture perfect scenery and endless variety of activities, El Dorado Hills is the ideal destination whether you are traveling on business or seeking a weekend getaway. For the business traveler local corporate offices include DST, AMDOCS, Blue Shield, Intel, Aerojet, Kikkoman Foods, and the El Dorado Hills Business Park. Folsom Lake, the American River and the Sierra foothills border El Dorado Hills. From world class golfing to hiking, skiing, and white water rafting, cycling, or wine tasting, your favorite way to play is never far away. Within walking distance guests can enjoy the Regal 14 screen movie theater and a variety of fine and casual dining restaurants. ... more less
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- Also Known As:
- Holiday Inn El Dorado Hills
- El Dorado Hills Holiday Inn