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“Great stay for the family”

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Residence Inn Los Angeles LAX/El Segundo
Ranked #6 of 13 Hotels in El Segundo
Certificate of Excellence
Reviewed 8 January 2014

I don't know about you but I'm of the age where I used to watch Sanford and Son reruns and always used to hear Fred Sanford mention El Segundo and how shady it was. But I digress.

Like everyone else mentioned, El Segundo is a great location in LA. Easy access to Manhattan Beach (a must see for visitors), the highways and the airport. Many restaurants in the vicinity (not in immediate walking area but within a 5 minute drive). We were about 20-25 minutes away from Hollywood and Santa Monica which was very nice considering how congested and crazy LA can be.

Hotel was clean, comfortable and roomy for our family of 5. Heated pool and hot tub were nice and everything was in close proximity to the rooms. Kitchenette was very nice.

Price was right and staff was very friendly and helpful.

Overall this was what you should expect from a hotel like this.

I wouldn't hesitate to recommend this for anyone visiting LA and/or its attractions.

My only request would be with improve breakfast a little. It was free and it was hot but the eggs were those that were more like small scrambled egg balls (perhaps pre-made then warmed?) and it was VERY crowded both days we were there as the seating area is pretty small (even with the conference room they opened up for additional seating).

Room Tip: There is a rail/metro line righ along the east side of the property. Request a room away from there...
  • Stayed: December 2013, travelled with family
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Thank cberd1221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnElSeg, General Manager at Residence Inn Los Angeles LAX/El Segundo, responded to this reviewResponded 22 January 2014

Dear cberd1221:

Thank you for taking the time to share your experience while visiting the Residence Inn El Segundo/LAX.

I agree with you, El Segundo is a perfect location. We are close to everything that LA has to offer. I am glad to hear that we exceeded your expectations.

The entire team looks forward to your next visit.


My best,

Mari Estrada
General Manager

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Reviews (430)
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208 - 214 of 430 reviews

Reviewed 7 January 2014

I stayed at this hotel with my family last week of December and the choice was based on TA reviews. It was exactly what I expected, good service, very helpful front desk, clean, location. The only minor observations: breakfast area always very crowded and housekeeping of rooms not so consistent (one day lacking towels, other day no kitchen cleaning - it was clear that it depends on who was taking care - training should be considered as improvement).
The location was perfect as I could visit LA attractions, enjoy and knowing a nice area as Manhattan Beach and get my early flight without any stress.

Stayed: December 2013, travelled with family
Thank DS-BR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnElSeg, General Manager at Residence Inn Los Angeles LAX/El Segundo, responded to this reviewResponded 22 January 2014

Dear DS -BR:

Thank you for taking the time to share your your experience. We are delighted that your stay with the Residence Inn Los Angeles LAX/El Segundo was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.


Safe travels,

Mari Estrada
General Manager

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Reviewed 18 December 2013

I can't say enough good things about our stay here. The staff, management & focus on customer service was incredible. What started out as a horrible situation ended up feeling like an extended holiday

  • Stayed: October 2013, travelled with family
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1  Thank Priscilla R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnElSeg, General Manager at Residence Inn Los Angeles LAX/El Segundo, responded to this reviewResponded 22 January 2014

Dear Priscilla R:

We are all happy to hear that you enjoyed your stay. You and your family are very important to us and we look forward to seeing you again very soon!


Best,

Mari Estrada
General Manager

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Reviewed 10 December 2013

We had a great stay at the Residence Inn last week. The location was great (close to LAX and the 405). The hotel was extremely accommodating from the minute we arrived. They helped us set up two pack & play cribs for our twins and gave the twins little bath toys. The free breakfast was wonderful. They had a nice variety and it changes everyday. There were a couple of waffle makers with different batters (chocolate one day and strawberry the next), eggs, sausage/bacon (changes each day), potatoes. Hot coffee, hot water/tea, and ice water was available in the eating area all day, even at 11PM at night.

The room, bathroom, and kitchen were all very clean, which is important when you have kids. There was a good amount of counter space and we were able to heat/clean up bottles easily. My only complaint was that the empty paper towel roll wasn't refilled when we had maid service, but it's easy enough to request another roll. There was enough space in the studio room for two pack & plays, a large open suitcase, and a double stroller. We had a lot of stuff!

They were extremely accommodating on our checkout day and gave us a late checkout. We ended up running late and missed our shuttle and they offered to comp a cab for us! Luckily, we were able to get a ride, but they were incredibly gracious!

  • Stayed: December 2013, travelled with family
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Thank Ringo_Traveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnElSeg, General Manager at Residence Inn Los Angeles LAX/El Segundo, responded to this reviewResponded 22 January 2014

Dear Ringo_Traveling:

Thank you for taking the time to share your positive experience. We are delighted that your stay with the Residence Inn Los Angeles LAX/El Segundo was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

We look forward to your next visit with the twins!


Best,

Mari Estrada
General Manager

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Reviewed 5 December 2013

This is a great hotel with service to match. When we arrived at LAX their shuttle was not available--so they paid for a cab. The front desk service was friendly,efficient and helpful. The room was clean and the bed comfortable. We arrived too late for the free evening meal, but we were directed to a nearby McDonalds (and other restaurants) along with a convenience store.

The next day our outbound flight did not leave until late in the evening. The front desk stored our luggage, helped us find a movie theater and shopping mall about a mile away (it was a nice day--we walked) and invited us back for the evening complimentary meal. Burgers, hotdogs, all the fixins and free beer--who could ask for more. We rode back to the airport in a taxi, again at the hotels expense. We have stayed in a lot of hotels--this Residence Inn is one of the best.

  • Stayed: November 2013, travelled as a couple
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2  Thank muskrat2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnElSeg, General Manager at Residence Inn Los Angeles LAX/El Segundo, responded to this reviewResponded 9 December 2013

Dear muskrat2:

Thank you for taking the time to write and share your positive experience while staying with us. We are so happy you enjoyed your stay!

The social hour is a great time to unwind and relax with great food and company. The suites are designed to provide the best comfort and sleep. I will make sure to share your feedback with all the staff as you and every guest is very important to us.

We look forward to your next visit. Have a great holiday season!


Best,

General Manager

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Reviewed 20 November 2013

I had the pleasure of staying at this property for a lengthy business trip.
I found the location to be ideal for business at LAX, and surrounding areas.
From LAX, you at at the property within minutes, yet a feeling of a quieter community far from a busy airport. I enjoyed a friendly greeting each morning, and a nice hot breakfast. I would certainly choose this property again.

Stayed: October 2013, travelled on business
1  Thank pete23942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnElSeg, General Manager at Residence Inn Los Angeles LAX/El Segundo, responded to this reviewResponded 29 November 2013

Dear pete23942:

Thank you for sharing your positive experience while staying with us.

We are in a perfect location. Only 2 miles away from LAX, beaches and the quaint area of downtown El Segundo. We are happy to hear that you enjoyed the breakfast and our hospitality.

We hope to see you very soon!

We appreciate you and your loyalty.

Best,

General Manager

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Reviewed 12 November 2013

Our family really enjoyed our stay at this hotel. The front desk was extremely helpful and knowledgeable and very courteous. When all you want is to rest, coming here is a great home away from home. The rooms are well equipped with all the necessities of home. The hotel offers grocery service, laundry service, breakfast, and even a happy hour. We will definitely be returning.

  • Stayed: November 2013, travelled with family
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1  Thank Davina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidenceInnElSeg, General Manager at Residence Inn Los Angeles LAX/El Segundo, responded to this reviewResponded 18 November 2013

Dear Davina T:

Thank you for taking the time to share your positive experience while staying with us.

I am happy to hear that you enjoyed our service and that you had time to rest. It is very easy to do since we are a home away from home.

We look to seeing you very soon!

We appreciate you and your loyalty.


Best,

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Los Angeles LAX/El Segundo

Address: 2135 E El Segundo Blvd, El Segundo, CA 90245-4503 (Formerly Residence Inn LAX El Segundo)
Region: United States > California > El Segundo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in El Segundo
#3 Business Hotel in El Segundo
#3 Family Hotel in El Segundo
Price Range: £121 - £256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Los Angeles LAX/El Segundo 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Travel Republic (UK), Expedia, TripOnline SA, Hotels.com, Ebookers, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Residence Inn Los Angeles LAX/El Segundo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Lax El Segundo Hotel El Segundo
Residence Inn El Segundo
El Segundo Residence Inn

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