Seldom do I write a bad review. I like to think that I'm smart enough to stay away from bad places. I before I start writing, I see these glowing reviews from happy people.
I did not have that experience.
We came to Flemings for Mother's Day dinner. We had made a reservation through Open Table, they didn't have it... and my confirmation didn't help. We were offered seats on the patio --- or a wait of an hour.
Then it went down hill. The service was terrible. The young man sold my wife on an entree that was "sold out." Our order as a whole was messed up. Items like salads, side dishes were "forgotten." We were offered one round of drinks and never saw a return visit for refills. The promised bread never made it to the table.
The food, all in all was good. But the service was so bad that it ruined the evening. It also created a feeling of irritation and disappointment that took away what was hoped to be a special night out.
Final insult; I paid $360. for this debacle of an evening. That was for three adults and two kids. No alcohol ... and no dessert because we could get anyone to serve it to us.
You want to say "I got a bad server" and dismiss it at that. Reality, it goes farther than that. It goes to bad management, training and supervision. When you are paying this kind of money for a meal, "I'm new, and got slammed" is just not acceptable.
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