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Embassy Suites by Hilton Hotel Los Angeles International Airport South
Ranked #5 of 13 Hotels in El Segundo
Reviewed 9 June 2014

Great hotel, realy close to LAX, pick up from airport seemed to be fine if a bit of a hit/miss set up but that more to do with the signage at the airport for collection areas, great food nice bar areas, great staff helpful at all times, penny pinching internet charge which is just right out of the stone age spolied my whole stay

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
Thank Glyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded 19 June 2014

Thank you for reviewing our hotel. We want all aspect of your stay to be great; from the airport pickup to the internet experience. We do charge a separate fee for wireless internet access but have many options such as a complimentary business center, packages that include the internet and parking as well as the perks of the Hhonors program to avoid the charge. I hope the other aspects of our hotel more than made up for the charge and hope you will visit us again.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@Hilton.com

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1,107 - 1,113 of 1,810 reviews

Reviewed 9 June 2014

I booked this hotel so I could turn in my rental car the night before my flight and get a ride to the airport in the morning. Its 5mins shuttle ride. The hotel is greate. Nice clean room friendly staff. And it cheaper because of the lower taxes on the room.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Rick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded 18 June 2014

Thank you for selecting our hotel for your trip to LA. Returning the rental the night before your flight is a great idea as it helps cut down on the stress of fighting traffic and car rental lines before your flight. Our shuttles run to the airport every 30 minutes in the mornings starting at 4AM so getting back for your early morning flight is never an issue.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

This hotel is such a great value considering the amenities but by far the most impressive feature of this hotel was the extremely friendly and courteous staff! We absolutely loved the manager's reception (free drinks everyday at 5:30PM) and especially the awesome bartenders, Maria and Nijole. They were so kind and a joy to chat with. The complimentary breakfast every morning was a great way to start our days. The facility itself is beautiful and well maintained. There's a nice little indoor pool and great workout room with treadmills and free weights. If you need a place to stay near the airport, you can't beat this hotel.

  • Stayed: June 2014, travelled on business
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2  Thank Carmella S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded 18 June 2014

Thank you for such wonderful words. Maria and Nijole are indeed awesome team members and I cannot wait to share this review with them. Just a few minutes with them and you can tell they truly love their job and love interacting with our guests.

Thank you again for your review and we hope to see you again soon

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@Hilton.com

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Reviewed 30 May 2014

Everything was great, especially the evening managers complimentary reception, and the breakfast is even better! A little noise from departing/arriving planes at airport, but not a problem at all. Very nice stay!

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded 5 June 2014

The Evening Reception and the cooked-to-order breakfast are no doubt the highlight for many of our guests. This is not only due to the value they add to the suites we offer but due to the wonderful teams we have running those areas. The friendly welcome you receive from our breakfast team in the morning will get your day started right. And the relaxing atmosphere presented by our Evening Reception team is a great way to wind down before bed.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

the location of hotel was perfect we did not have to rent a car,a free shuttle was available to take us to airport and hotel as needed. The hotel was beautiful inside and out. ample room in the suites and all amenities were there refrig micro wave.Walking distance to local restaurants and banks,

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
2  Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded 5 June 2014

Thank you for your review and thank you for allowing us to host your family reunion. We enjoyed meeting you and your family and loved being a part of such a great event. I hope everyone in your family had a great time and returned home safely.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@Hilton.com

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Reviewed 30 May 2014 via mobile

Huge hotel! The hotel may only be five levels, but it is very wide. Parking is avaliable beneath the hotel in a private garage. The front desk staff was quick with processing checkin. They forgot to provide diamond arrival gift, but was able to do so after letting them know. Evening reception is great! Maria is amazing, and will certainly brighten your evening with her top notch hospitality. Complementary beverage choice is vast, and includes long island iced tea and Black crown beer. Not bad when it is free! Food options for the reception included corn chips, potato chips, assorted cheese and vegetables, nacho cheese, and bbq meatballs in a sweet smokey sauce. Dispite being close to lax, rooms are quiet and relaxing. Breakfast spread is average for embassy with shreadded potatoes, bacon, sausage, eggs, amd assorted breads, cereal, and fruit. Beverages options are limited to OJ water and milk. Overall, not a bad choice when staying around LAX.

Stayed: May 2014, travelled on business
1  Thank Joe7186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded 5 June 2014

Thank you for sharing your review and for pointing out Maria in the Evening Reception. She is indeed a great asset to our hotel. Her customer service skills are second to none.

I hope you will come back soon to visit. We have completed the renovations and are back to serving that wonderful cooked-to-order breakfast that you have come to know and love with the Embassy Suites.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Great hotel with quick shuttle access to LAX. Have had no delays even on weekdays, the shuttle here leaves on time. Lovely palms and foliage throughout the common areas. Staff are friendly and helpful. Restaurant menu could be tweeked and is limited. But overall very nice stay, nice rooms, good shower water pressure, and comfortable bedding.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this reviewResponded 18 June 2014

Thank you for your great review of our hotel. We want to make sure we put forth our best efforts in all areas of our hotel in order to bring you a great experience. The newly renovated atriums and the new foliage throughout truly put our hotel over the top. I am thrilled to see you enjoyed it.

Jim Ohl
Guest Services Manager
Embassy Suites LAX South
James.Ohl@Hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Address: 1440 E Imperial Ave, El Segundo, CA 90245-2623
Phone Number:
Region: United States > California > El Segundo
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in El Segundo
#4 Romantic Hotel in El Segundo
Price Range: £124 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Official Description (provided by the hotel):
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 
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Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites

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