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Embassy Suites by Hilton Hotel Los Angeles International Airport South
Ranked #5 of 13 Hotels in El Segundo
Fresno, C
1 review
“The tropics in LA”
5 of 5 bubbles Reviewed 1 November 2010

We stayed 3 days with 2 other family members. They have apparently done some remodeling and will be finishing shortly. You sure couldn't tell it by our stay. We had a King Suite which included the parking which was very convenient. The layout of the room was extremely user friendly. The Hotel is right off the highway, near the airport and yet very quiet. The windows on the west side of the hotel are covered with a white film which I thought might bother me, but all I had to do was open the door and I had a view of a tropical garden below. There are Koi ponds, turtles and ducks. The morning breakfast was great as was the evening happy hour. The service was great. The indoor pool, spa and exercise room were well maintained and clean. I would return in a minute! Thanks

  • Stayed November 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank NormaJeanFresno_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,580 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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california
Level Contributor
60 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 1 November 2010

I love this hotel have stayed here on business before. The staff was courteous and the grounds were well kept. Breakfast and eveneing reception were good. The only problem was staying for business and I work for a city and the reservations were made with a city credit card. Problem i had booking in was the credit card only had the city name and not my name so they kind of gave me the run around which didnt make sense. I personally would take a city credit card over a person credit card anyday but thats jsut me. Other than that the stay went good but somethign they need to work on.

  • Stayed October 2010, travelled on business
    • Value
    • Location
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    • Service
Helpful?
Thank CaliforniaMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review, 11 November 2010
We are glad to see you enjoyed your stay with us in El Segundo. Unfortunately in today’s world, most hotels will refuse a credit card completely if your name is not listed. With a little research and a few calls we are able to accommodate city card holders. I hope the rest of your stay was enjoyable and was not hindered by this security manager.
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Brisbane, Australia
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 23 October 2010

My visit to the hotel was caused by a disruption to my flight, so I was pleased to have a room for the night. This is a basic hotel on the south side of LAX away from the main airport hotels on Century Boulevard. The front desk and housekeeping employees make you welcome and try their best.

  • Stayed October 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simoncpitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review, 11 November 2010
So sorry to hear your flight plans were changed but happy to hear we were able to accomodate your needs. We hope we were able to assist in getting your mind off the travel disruption so you could relax a bit before finally heading home.

Jim Ohl
Guest Services Manager
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Sydney, Australia
2 reviews
3 of 5 bubbles Reviewed 17 October 2010

This hotel is located very close to LAX, if that is what you are looking for (we were). The free breakfast and managers evening drinks are an added BONUS to a good stay.

The hotel is dated and needs a revamp. The rooms although basic, are very big. You cannot hear the airport noise (I am a very poor sleeper and we had a room facing the runway).

The area around the hotel is not the safest, you can walk a little to find a couple of food options.

The best thing about staying in this area is the Manhattan beach trolley which does not stop at this hotel, but the staff were very helpful and kindly dropped us off at the bus stop. If you are filling in time before your evening flight, you can spend the day at the beach or doing a little last minute shopping.

  • Stayed April 2010, travelled with family
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    • Location
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Helpful?
Thank rocksham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review, 20 October 2010
Thank you for your wonderful review of our hotel. We are happy to see you enjoyed your stay with us and willing to share with others about your stay. Please think of us for your next visit to the area.
Jim Ohl
Guest Services Manager
James.Ohl@hilton.com
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Paris, France
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 October 2010

We stayed for one night because we could not catch the last bus to Santa Barbara. The room is a suite very spacious and fully equiped. The shuttle service doesn't run on a schedule from the airport to the hotel and I had to call to the hotel. The Hot breakfast with omeletes cooked on the spot is a must. The rooms are very quiet and even though we were on the ground floor next to the road no noise from cars or planes could be heard at night

  • Stayed July 2010, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Thangeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review, 20 October 2010
Thank you for taking the time to give your review of our hotel. I'm glad to see everything was enjoyable during your recent stay. It's always nice to receive feedback, especially when it's positive.
Please think of us upon your next trip to the area. I'll pass your compliments onto the breakfast cooks regarding the pancakes.
Jim Ohl
Guest Services Manager
James.Ohl@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Memphis, Tennessee
1 review
5 of 5 bubbles Reviewed 1 October 2010

The breakfast was fantastic and the nightime managers reception was run by two friendly (with fantastic memories) bartenders! Even the busboys had a friendly smile as they cleaned up the tables.
Check in was easy and quick and the room well kept. Easy call to come back to this hotel.

  • Stayed September 2010, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank CoachTed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 23 September 2010

Looks good inside and out. Walking distance from airport (I was told by a guest that they walked). Really nice breakfast buffet and free happy hour. Also pool & jacuzzi. The only disappointment -- internet is NOT free. They do have free bath robes (need to ask)

  • Stayed September 2010
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Garry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review, 20 October 2010
Thank you for giving such a good review regarding your recent stay with us in El Segundo. It's great to see we are doing things right. I was a bit shocked to see someone had walked to the airport from here as the only way would be through the Sepulveda Blvd tunnel (which is not recommended by anyone). However our complimentary shuttle service to and from the airport is a viable option.
And yes, our wireless internet is $9.95 per computer (offered free to Diamond and Gold) but we do offer our free business center on the second floor if you do not wish to pay.
Again thank you again for giving us your feedback and sharing your experiences.
Jim Ohl
Guest Services Manager
James.Ohl@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Hotel Los Angeles International Airport South

Property: Embassy Suites by Hilton Hotel Los Angeles International Airport South
Address: 1440 E Imperial Ave, El Segundo, CA 90245-2623
Phone Number:
Region: United States > California > El Segundo
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in El Segundo
#4 Business Hotel in El Segundo
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
Official Description (provided by the hotel):
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center. ... more   less 
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Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites

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