This is the most disgusting place I've ever been! We've made a reservation for 1 night at this hotel. It's listed as a pet friendly hotel, but don't leave yourself or your pet in its rooms. The lobby is fine, but as soon as you get to the 3rd floor (that's where my room was located), it reeks of cigarette smoke, even though there are numerous "no smoking" signs in the hallway. It is very clear that patrons are smoking there. Upon entering the room, there were several issues noted:
1) the room smelled of a combination of cleaner and cigarette smoke.
2) the bed was gross and dirty.
3) the sofa chair was dirty.
4) the chairs were damaged and had lots of scratches.
5) the shower handles and plate were calcified.
I took pictures and immediately left, requesting to have my money back. The front desk clerk was very kind and gave me my money back, but also minimized the room's condition, stating that the housekeeper "probably had a bad day." This was well beyond just the housekeeper!
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- Also Known As:
- Extended Stay Elk Grove
- Elk Grove Extended Stay
- Extended Stayamerica Sacramento
- Extended Stay America - Sacramento - Elk Grove California