My company booked 5days before I got here for a 6night stay for me and when I entered the lobby I noted 5 others who had already paid and booked rooms, but every one being told that they had overbooked the hotel and were eating for rooms to be vacated and cleaned. After waiting in the lobby for 3hrs and the 1 housekeeper to clean dirty rooms I checked in and passed out! I awakened to shower later that evening to find no hot water! I went to the front desk and was told the hot water heaters had broken that morning and they were waiting to hear back from management on when exactly it'd be fixed! 24hrs later we had hot water. Why didn't they disclose this sooner and a lot of folks were checking in with the intention of heading out to events in town. I let bygones be bygones and tried to get beyond that, but one similarity I've noticed with this hotel chain is the paper thin walls that allow you to hear EVERYTHING from your neighbors and conversations you'd rater not be involved in! If I was doing work business in my room no info is protected, no matter how low your tone of voice! I'm DONE w/ extended stay America!
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
- Reservation Options:
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- Also Known As:
- Extended Stay Elk Grove
- Elk Grove Extended Stay
- Extended Stayamerica Sacramento
- Extended Stay America - Sacramento - Elk Grove California