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“Don't drink the water”

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Courtyard Oakland Emeryville
Ranked #3 of 8 Hotels in Emeryville
Reviewed 14 November 2013

If you want to avoid the college crowd at Berkeley this is a great place to stay. Located right next to I-80, and though we faced both the freeway and the bay, noise was never a problem. Location is great and close to most restaurants, shopping, Amtrak and only 13 miles from Oakland airport. If flying in I would go into Oakland not San Francisco if possible. Traffic over the bay bridge a horror most times of the day. Staff at hotel was always very nice and cordial. Entire location very clean and comfortable. Business center in lobby always available including printers. The restaurant Bistro open only for breakfast and dinner.
Breakfast was fine but there are others places just a good. I did not like paying $9.00 per day for parking. However the thing that really got to me, bottle water is left in the room. Little did we know that you would be charged 3.50 per bottle used. We did not know this, plus when we got our bill they charged us for 5 bottles. At most we used only 3. Bad customer service to charge for bottle water. I've stayed at other hotels, paid less and got more. The bottle water charge just left a bad taste for ever staying at another Marriott. However if you want a clean place with a good location then this is the place. Just don't drink the water...You will pay for it.

  • Stayed: November 2013, travelled with family
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Thank RUDYSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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303 - 309 of 472 reviews

Reviewed 30 October 2013

Located on a main interstate, you better ask for a room facing the other way. No glory no big shame. Just an average Courtyard nicely located next to good restaurants. Do not have dinner or breackfast in the hotel unless you like fast food. Front desk staff extremely nice and helpful. Clean. Value not the best and for this chain on the expensive side.

Room Tip: Avoid rooms facing the interstate (west side)
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  • Stayed: October 2013, travelled on business
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Thank maurizi01957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

I see all of the 4 stars out of 5 and I am thinking, "its a Courtyard by Marriott," so I booked it. I have been here on my 1 st night and I am not remotely impressed. Not much good, and I honestly would say it is almost on par with a motel chain, certainly not Mariott. To start:

- Bedding is thin and springy with no pillow top at all. Like a dorm room.
- free WiFi is so slow it's useless. 200-300 Kbps. You can pay PER DEVICE to get it 2x that...woo-hoo...free dial up speeds....
- plastic shower tubs and sand paper like paper thin towels
- staff at front was not remotely friendly. I asked them for a nice steakhouse nearby and they sent me to some joke of a restaurant that had Salisbury steaks, etc..., nothing more than $8.99 per plate.
- rooms lack enough plugs
- they charged for parking
- bedding, bedding, bedding....terrible!
- Cheap motel bar soaps and shampoos, you know the solid hard bars that you can't tell if it's fragrance free or not, and it has hard edges on it?

This, my friends, is no ordinary Courtyard. Very disappointed.

  • Stayed: October 2013, travelled on business
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2  Thank stevensteven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2013

We spent a night here just as a stop over whilst heading up to Sonoma. Nice enough hotel, bed was OK. The carpet pattern always seems psychedelic to me, but I think that's a general Marriott interior design!

Stayed: September 2013, travelled as a couple
Thank acf-ldn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2013

My husband & I recently stayed here for 4 nights and thoroughly enjoyed our stay.

First of all location is excellent. Easy to find just off the freeway overlooking the Bay Bridge. We were visiting San Fran and to be honest we could not warrant spending out over $220 per night to stay in an old dirty motel in San Fran central so choose here as a next best alternative for under $145 per night. We were initially a little worried about transport into San Fran but we needn't had worried. We took the F bus every day for $4.20(per person each way) from directly outside the hotel to the trans bay bus station in the city. The buses run every 30mins and the journey took a max of 20 mins in peak rush hour traffic. It was perfect!! Opposite the hotel is a new shopping mall with many eateries and shops including Californian pizza kitchen, PF Changs etc.. There is also a bk, Starbucks, marshals only a 5 min stroll away. In essence there are plenty of dining options if you return from the city looking for food etc, although they don't stay open late.

The hotel itself was great. Decor modern and clean throughout from the reception, restaurant and room. We had a room on the 3rd floor looking out over the bay (and freeway). The room was a good size and more than adequate for our stay. King bed was very comfy. Wouldn't even know there was a freeway outside. We eat breakfast in the on site restaurant on our last day which was excellent price and quality.

Parking is $9 per day, not bad compared to the hotels in San Fran it's charging $45 a day....outrageous!!!! Hotel also has a decent gym and swimming pool which we never got to use.

The only reason that I'm not scoring this hotel full marks is because poor staff knowledge let it down. On check in we asked 2 members of staff about transport into San Fran (which you would presume would be a frequent conversation) but no one seemed to have any knowledge. We were a little confused about how insular their knowledge was which is a shame. Otherwise they were more than helpful on other occasions.

Overall a great stay in another decent Marriott branded hotel. Yes, you are not in central San Fran but to honest this made no difference to us as travel commuting time was so little that it wouldn't have been any longer than staying in a San Fran suburb. We just saved the money staying here which we spent on other aspects of our trip. We would definitely return here again if visiting San Fran.

  • Stayed: September 2013, travelled as a couple
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2  Thank sazkebab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013

Stayed here for 4 nights after a road trip from LA and to visit my son, DIL and twins who were staying in a timeshare in SF.

The room size is big and very clean. The beds are the most comfortable we've been on except for our Tempur Pedic at home. Got a room with a view of the Bay which was a bonus and it was very quiet despite having a freeway outside.

It is convenient to shopping and virtually walkable.

The trip by car into SF by car was only 20 minutes door to door on the weekend.

Parking in the surface, uncovered lot is $9 a day and I feel a little nickled and dimed by the charge.

Room Tip: Get a room of the Bay.
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  • Stayed: September 2013, travelled as a couple
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Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

Stayed here for concerts at the Greek. F line bus runs direct, good options for supplies nearby. Rooms are very comfortable, bed was super comfortable. They let me check in 3 hours early. A free shuttle bus runs the shopping circuit all the way up to the BART station.

Room Tip: There is no door to the ice machine room so stay away from it, earplugs were mandatory with the afte...
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  • Stayed: September 2013, travelled solo
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1  Thank Itsgotimepaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Oakland Emeryville

Address: 5555 Shellmound St, Emeryville, CA 94608-2401
Region: United States > California > Emeryville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Emeryville
Price Range: £96 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Oakland Emeryville 3*
Number of rooms: 295
Reservation Options:
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Also Known As:
Courtyard By Marriott Oakland Emeryville Hotel Emeryville
Courtyard Emeryville
Emeryville Courtyard
Emeryville Marriott

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