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“Friendly staff and good price for the location”

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HYATT house Emeryville / San Francisco Bay Area
Ranked #1 of 8 Hotels in Emeryville
Certificate of Excellence
Toronto, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Friendly staff and good price for the location”
Reviewed 27 December 2013

Pluses
1. Location - we had an excellent stay after a busy day in San Francisco. We visitedTreasure Island on our way from SFO - awesome night view on the way and the bay view rooms (higher floors)
2. Staff -all hotel staff was very friendly and helpful

Could be better
1. Two beds instead of King bed - the hotel knew I was a diamond tier member and coming with a kid. There was a request for a room with two beds. Sofa bed was not good at all.
2. Breakfast - we were vegetarians and hence choices were limited

Room Tip: Ask for room facing the bay
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kgirishr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (236)
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English first
Kansas City, Missouri
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 December 2013 via mobile

My company's main office recently relocated to Emeryville. The Hyatt Place hotel is within a short walking distance of the hotel, so I decided to give it a try. I have not stayed at a Hyatt property before, but I was not disappointed. The room was a two room kitchenette. The furniture was comfortable. The tv's and appliances were in great shape. Plenty of room to work and relax. The bed and pillows were comfortable as well. Two complaints - shower head and electrical outlets. The shower head didn't have a wide spray pattern and so the shower was just so so. The electrical outlets by the bed were occupied by the lamp and alarm clock. Hotels should use a similar setup like they do at the desks in their rooms, that is to put outlets on the lamps for iPods, iPads and phone chargers. All in all, it was a good stay and I'll be back on my next trip.

Stayed December 2013, travelled on business
Helpful?
Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern California, U.S.A.
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 12 December 2013

+ side
1) good location
2) friendly staff at front desk and restaurant
3) good bar and bar tender
4) nice common areas
5) big rooms
6) front side rooms face the bay (back side rooms face train track)

+/-
1) the rooms are your typical extended stay rooms. Hyatt tout's this as upscale expended stay. To be honest it's an average at best extended stay. Typical of what's out there. All extended say rooms look a little "beaten up'.

- side
1) Horrible food quality - I had the displeasure of eating both dinner and the free breakfast at the hotels "restaurant". Did not expect anything exceptional but I know it was bad when my dinner steak was served with the leftover breakfast potato's. The free breakfast was weak compared to other hotel free breakfasts. But it was free so I choked it down.
2) have higher expectations for a Hyatt property.
3) no shuttle driver the night I was there so no shuttle.

Safe travels....

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joseph777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Arbor, Michigan
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 December 2013

Stayed here for three days before Thanksgiving 2013, visiting the Bay Area with my spouse. Great location to get into the city by car, a little more challenging if using BART. Had a suite here with a fantastic bay view, was quite a good value. Clean, well equipped, convenient parking, really have no complaints at all about the place! I'd definitely stay here again if my travels take me back.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BragmansWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agoura Hills, California
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 December 2013

I definitely recommend this hotel for the Bay Area. Great location near shopping, easy access to SF (although always traffics going across the bridge), easy drive to Berkeley. I've stayed here twice in the last couple of months. Both times, the staff was super friendly and helpful. I've read the reviews about stained carpets and old TVs, but our room was great with flat screens, fully stocked kitchen, nicely furnished. The staff told me that renovations have begun, so all rooms will have new carpets and upholstery. This is a good value, considering you get a hot breakfast and free parking. SF hotels are much pricier and parking is usually extra. Pay up for a bay view and enjoy the sunset! We will continue to stay here!

Room Tip: Bay view on the higher floors is definitely my preference. Rooms without a view have a bit of train...
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2013 via mobile

Not sure where to begin... Hotel in desperate need of renovation. Filthy, stained carpets in guest rooms and corridors.
Housekeeping is inconsistent at best. Fair to Poor IF&WHEN you receive the daily service. Difficult to find a Manager, supervisors try to help but have no real authority.
Best staff on property are the breakfast bus boys
who smile, engage customers and actually seem to understand HOSPITALITY. Many of the front desk folks are pleasant enough but no one in this hotel is properly trained in customer service.
Hotel ad and desk staff boast of free wi-fi with out the need to log on.
Total fabrication! IF you're able to log on, you're dropped continuously or service is so slow your productivity drops to zero.
Addressing issues may or may not be resolved. And be very careful to read the small print before putting signs on outside your room door!
Suggest you stay anywhere but here.

Stayed November 2013
Helpful?
1 Thank Deborah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, CO
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 November 2013 via mobile

CRT TV's, stained carpets and dated decor knock down this "old reliable" hotel to average. Good location with easy access to restaurants, shopping and public transit. I would not consider this for a family or couples weekend. I hope they spend some more money before my next visit.

Stayed November 2013, travelled on business
Helpful?
Thank TR-Den
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HYATT house Emeryville / San Francisco Bay Area

Property: HYATT house Emeryville / San Francisco Bay Area
Address: 5800 Shellmound Way, Emeryville, CA 94608-1912 (Formerly Hyatt Summerfield Suites Emeryville)
Region: United States > California > Emeryville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Emeryville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — HYATT house Emeryville / San Francisco Bay Area 3*
Number of rooms: 234
Official Description (provided by the hotel):
Our newly renovated extended stay hotel (completed May of 2015) is located at the foot of the San Francisco Bay Bridge near Oakland and Berkeley, California. Hyatt House Emeryville/San Francisco Bay Area is within five miles of University of California Berkeley. Enjoy the beautiful views over the San Francisco - Oakland Bay Bridge. The hotel is also conveniently located near the Bay Street Emeryville Mall and MacArthur BART station. Emeryville offers a wide variety of retail venues and shopping destinations. The Bay Street Mall, East BayBridge Shopping Center and The Emeryville Public Market are all within a short distance from the Hyatt House. During your stay, you will enjoy a complimentary hot breakfast. The outdoor pool, whirlpool and fitness center will provide relaxation and a healthy lifestyle while away from home, and our knowledgeable Front Desk Hosts are available 24 hours a day to assist with your requests. In addition, the H BAR welcomes travelers 7 days a week from 5pm -10pm, offering our new Sip+Savor Menu, featuring home-cooked comforts including gourmet Grilled Cheese Sandwiches, Chef-Crafted TV Dinners, delicious new apps like the Tomato Mozzy Bread and more. A full bar is also available. ... more   less 
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Also Known As:
Hyatt Summerfield Suites Emeryville Hotel Emeryville
Woodfin Hotel Emeryville

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