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“A Quality Place”

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Quality Inn & Suites Escondido
Ranked #14 of 16 Hotels in Escondido
Philadelphia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A Quality Place”
Reviewed 16 June 2013

I recently stayed here with my family for a holiday in the San Diego area. Overall, I was very satisfied with my stay. The staff was very welcoming, friendly, and willing to accommodate our requests. The location is also prime in terms of known attractions in the area. The rooms are also very nice and as expected. They had really nice, super comfy beds and we were able to sleep well throughout our stay! Great family friendly place and highly recommended!!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdventureSeeker12822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityinnescondido, Director of Sales at Quality Inn & Suites Escondido, responded to this review, 2 July 2013
Hello AdventureSeeker12822,

Thank you for your review! Also thank you for pointing out our central location. Many do not really know how easy and convenient out location is and how close we are to attractions like the San Diego Safari Park. We have shared your response with the whole staff so that we can celebrate our accomplishments at providing excellent customer service. Thank you for giving us that opportunity! You also mentioned our beds. Those are very new and I am glad to hear they are comfortable. We strive to accommodate with the very best! Again thank you for your business and we hope to see you next time you are in Escondido!
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63 reviews from our community

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    23
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Orange, California
Level Contributor
18 reviews
Reviewed 8 June 2013

I reserved this room based on past experience with Quality Inn and Suites. What a disappointment!! This is NOT a hotel. It is an old motel converted to Quality Inn. Photos that you see online were taken with a special camera lense to make things appear bigger (room, pool, breakfast area, etc). They are definitely deceiving. Room is tiny with barely enough space to walk around the bed. The one key they gave us worked once and then had to be reprogrammed. The so-called flat screen TV is really a boxy old TV with a flat screen on it. Fridge was not cold and didn't get cold while we were there. Bedding appears to be old. Sheet had a blood stain in the middle of it that hadn't bleached out completely. Don't understand why the maid didn't see it. By the time we noticed it we had already unpacked and did not want to change rooms so we just dealt with it. Bathroom is obsolete. Toilet didn't have a lid on it, just a seat. Shower leaked like a sieve. When I stepped out there was a small lake on the floor. Noise! OMG the noise! Called the front desk at 1:30am to complain. He asked me what room was making the noise. How would I know?? Anyway, there was loud TV, guys talking, and the hippo in the room above us tromped around until 4:30am. I think that's where the men talking and TV noise was coming from. Either they were loud or the walls and floors are THIN. Anyway, not happy that we missed a good part of a night's sleep. The next morning I complained at the front desk that he didn't do anything about it. He said he went to check but didn't hear anything. For some reason, he seemed to think the whole thing was funny. Not even!! Breakfast was a huge disappointment. (Past experience has been wonderful breakfast). They had 2 greasy sausage patties in the heater along with 3 pieces of unappetizing looking fake bacon. No hot eggs, just hard boiled. Dry cerial - Cheerios only. No oatmeal or hot chocolate. Waffle maker worked, which is their only saving grace. No pastries, just bread, English muffins and bagels. No peanut butter for toast. No muffins. Only one kind of tea - plain. When my husband went up to check out he again complained about the noise that kept us up. The man at the desk seemed to know who was responsible and said he "would talk to the boys." If they know they have a noise problem, why don't they do something about it, instead of letting guests complain? My husband told them no, the noise above us (clomping around all night, loud TV) was a women, and the only reason she would be up all night is because she's probably a hooker waiting for a john to show up. Would there be another reason? We did hear a knock on someone's door about 3:00am and a woman answered. In any case, forget this place and find something better.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martyandjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityinnescondido, Director of Sales at Quality Inn & Suites Escondido, responded to this review, 8 July 2013
We have contacted TripAdvisor as this is the same review as the previous. In the response from TripAdvisor, we have been advised that husband and wives (or any combination of family) can write reviews based on their own experiences. This was one room and both negative reviews came from one reservation. Please judge accordingly. Also you can read our response to this and the other review in the prior reviews management response. Thank you.
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Travellers are raving about these Escondido hotels

Orange, California
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 June 2013 via mobile

The pictures are nothing like what you really get for your money.
They used wide angel lenses for all inside shots . Bathroom had only a very small shower , no tub as shown in there ad . No lid on toilet?? Not as shown on ad. Very small sink if you want to call it that. No shown on ad. Front area was room for getting in and out of bed only , no walking area to speak of. Hot meal that was offered was a joke , the only thing that was hot was the coffee.

Stayed June 2013, travelled with family
Helpful?
Thank 45Jim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityinnescondido, Director of Sales at Quality Inn & Suites Escondido, responded to this review, 5 July 2013
Hello 45Jim,

I first want to say that I am sorry our accommodations where not up to your standard when you stayed with us. We are under new management now and are doing our very best to make sure that every guest that stays with us is happy and satisfied with our service. This means we have a breakfast attendant that will make sure our breakfast is of the highest quality. As far as our rooms size. We do have standard hotel rooms. I can personally say that there was no trickery in the photo process. Our hotel and the brand that we represent do our most to provide exactly what you see in our media. I am sorry if you feel otherwise.
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Additional Information about Quality Inn & Suites Escondido

Property: Quality Inn & Suites Escondido
Address: 555 N Centre City Pkwy, Escondido, CA 92025-2517 (Formerly Americas Best Value Inn & Suites)
Phone Number:
Region: United States > California > Escondido
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 16 Hotels in Escondido
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites Escondido 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
We have completely renovated the hotel and welcome all guests to come and give us a try. We have all new furniture and carpet. This entire hotel is brand new. Please come and try us out. We want to create an experience you will tell all your friends about and tell them to come and stay with us as well. ... more   less 
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Also Known As:
Americas Best Value Hotel Escondido
Americas Best Value Inn And Suites
Americas Best Value Inn Escondido

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