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“Get it in writing”

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Welk Resort San Diego
Ranked #2 of 16 Hotels in Escondido
Portland, Maine
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Get it in writing”
Reviewed 9 April 2014

We needed to cancel a reservation and was told by a resort customer service representative that we would get a full refund. We did not. The resort reneged on the agreement their representative made and then denied that he had made it!. We wound up being charged
$943,00 for a room we never foot in a cancelled appropriately. We were not treated well.

Stayed March 2014, travelled as a couple
Helpful?
7 Thank Ron F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hutch F, Director of Consumer Affairs at Welk Resort San Diego, responded to this review, 21 April 2014
Dear Ron F,
Thank you for responding to me. I will review the information you provided me and get back to you with a response as quickly as possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,483 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (468)
Date | Rating
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English first
San Antonio, TX
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 April 2014

Just checked into my 2 bedroom villa at Welk Resort Villas (Applause building in Broadway Hill), and I've gotta say... a little underwhelmed. It's nice enough, but quite a few missing pieces. You can tell it's been a long while since they've renovated the bedrooms. The kitchen and bathrooms seem nice, but the furniture in all the rooms is very worn down, and so is the living room. You can see it in some of the pictures, but one of the chairs is downright creepy, and it looks like they didn't finish installing the towel bar in the bathroom. My wife is walking around with bleach wipes wiping down everything... not sure if it was the nail polish stained dining tables or the mysterious discolorations on the bathroom doors that set her off. Kitchen is pretty sweet, gotta say. And the back patio is nice and the view is pretty great. Activities seem like they're going to be fun, but you have to pay for just about everything.

Room Tip: Maybe ask to be in a newly renovated villa?
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank donralz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hutch F, Director of Consumer Affairs at Welk Resort San Diego, responded to this review, 21 April 2014
Dear Donralz,
We appreciate you taking the time to post a review which gives us the opportunity to thank you for choosing to stay at Welk Resort. I apologize for the challenges you experienced upon entering your villa. We are continually working to upgrade our accommodations here at Welk. I hope you had an excellent stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Leandro, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 April 2014

Stayed here on a family vacation for my son 7th birthday with my boyfriend and his 3 year old daughter. At first I was told we would have a washer/ dryer, fireplace etc. however, when I confirmed a few days before the trip, I was told the room may or may not have these features- not a deal breaker but the room only a shower stall. When I complained, I was told I should have asked for one when booking the room ridiclous ... Since when do three year old take showers? Won't stay there again....

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Forrestjamilaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 April 2014

This property has everything. We brought our daughter there and my mom and everyone enjoyed it. There were many many things to do for all ages. The facilities were extremely clean and comfortable. We spent most of the time by the pool which is GREAT for kids. The slide was the most used.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank User20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hutch F, Director of Consumer Affairs at Welk Resort San Diego, responded to this review, 21 April 2014
Dear user20142014,
I appreciate the feedback from your stay with us. Thank you taking the time to post a review and the highlights and details you provided on the resort. It is great to hear your family enjoyed your stay here at the Welk Resort. We look forward to you returning to vacation with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 April 2014

The resort is quiet and peaceful and located in a beautiful area. Great trails for early morning walks. If you are planning trips to San Diego it's a long drive but if you are just staying at the resort it is a great location. Facilities were well equipped and clean and very spacious. Everything you needed was included. Staff were very friendly. Wish we had known about all the events scheduled when we first arrived. Because we arrived late we did not go to the Concierge and went off to San Diego for a couple of days before we found out that there were activities such water aerobics, exercise classes, arts and crafts and educational seminars.

Closest pool to us had a slide and there was also a clubroom with pool tables. Snacks were available for sale at the pool at specific hours.

The prices in the souvenir shop were very reasonable and there was even an end of season sale on while we were there.

We picked this location because we have friends who live in Escondido that we had arranged to get together with but we also intended to go and sightsee in and around San Diego. We spent several days hurrying around to see all the sights in San Diego - Balbao Park, whale watching, Seaport village, San Diego Zoo, etc. Then we spent our last day at the resort and wished we had spent more time there and less time fighting the traffic into San Diego. Next trip we will just relax at the resort for a few days too.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank familyof32013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hutch F, Director of Consumer Affairs at Welk Resort San Diego, responded to this review, 21 April 2014
Dear familyof32013,
I appreciate the feedback and recommendations from your stay with us. Thank you taking the time to post a review and the highlights and details you provided on the resort. It is great to hear you enjoyed your stay here at the Welk Resort. We look forward to you returning to vacation with us again and having the chance to enjoy all of our guest activities.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 April 2014

I booked a "stay and play package". Didn't realize it was a time share when I booked it - but I managed to avoid the sales pitch. Staff are friendly. The golf course was a disappointment. It's only an executive course - but it is very good for an executive course. The pools are pretty good for the kids. Also have a billiards room. Not much for dining and shopping on the resort but cool places within 45 minute drive. The room was a nicely appointed suite and was clean. Tube TV. Comfy bed. If I had it to do again I'd pick somewhere else, but no complaints.

Room Tip: Know that this is a timeshare - you will get the pitch at check in.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Greg J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 April 2014 via mobile

Stayed there mar 15-22. Don't own there. Loved staying there withmyhusband and two kids ( dtr -15 yrs &son -10 yrs) our room was in the augusta building on second floor. Nice quiet view of the golf course and the mountain. Balcony was large with enough room for table, 2 chairs and 2 loungers. The inside was spacious and clean. The pool was nice- the kids enjoyed going there. Hot tub was nice. Didnt getchance to go into activity room. My fav was the huge fireplace. Evenings got cooler so it was nice to sit in front of fireplace and got chance to meet a few people from different parts of country. Felt really safe at the resort. Liked that they had a security person at the gate. They had loads of activities every eve but couldnt attend them as was getting to resort late in eve cuz going to seaworld and zoo and etc. sooo much to do. Not too far from san diego (@40 min). Lots of shopping close by. Will definitely stay there again. Loved it!!!!!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kal5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hutch F, Director of Consumer Affairs at Welk Resort San Diego, responded to this review, 4 April 2014
Dear kal5,
Thank you for your excellent review. It is great to read your family had an excellent vacation at Welk Resort. I appreciate the highlights and feedback on our Villas and resort amenities. We look forward to welcoming you back so you can enjoy all the activities our resort has to offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Welk Resort San Diego

Property: Welk Resort San Diego
Address: 8860 Lawrence Welk Dr, Escondido, CA 92026
Region: United States > California > Escondido
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 16 Hotels in Escondido
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Welk Resort San Diego 3.5*
Number of rooms: 75
Official Description (provided by the hotel):
Welk Resort San Diego is a Southern California vacation all suite/villa destination Resort and Water Park offering couples and families the ultimate San Diego getaway experience. Just minutes from world famous destinations San Diego Zoo's Safari Park (20 minutes), LEGOLAND (25 minutes), San Diego Zoo (40 minutes), San Diego Gaslamp District (35 minutes), SeaWorld (40 minutes) Temecula wineries, area casinos, and some of the most beautiful beaches (30 minutes) in the world! Welk Resorts offers luxurious and spacious one and two bedroom villa suites, with panoramic views of golf courses or surrounding mountains. Villas include sitting and dining areas, complete kitchens with full cookware and dishware, patios or balconies, and complimentary WiFi access. Parking is complimentary and there are no resort fees. Guests will experience casual dining at Canyon Grille restaurant or Pizza Hut Express, fun in the sun at Five Clubhouses featuring one colossal pool and seven large pools & 8 spas, two water slides, two kids' splash pads and playgrounds, table games, catch and release fishing pond, hourly planned activities for all age groups, new for 2016 state of the art fitness center, lighted tennis courts, and a relaxing round of golf on one of two 18 hole golf courses. The Welk Resort Theatre is home to top-notch talent performing Broadway style musicals and starring in comedy and variety shows, including tribute bands. During the Summer are music festivals at the Welk Amphitheatre on the Greens. ... more   less 
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Also Known As:
Welk Resort San Diego Hotel Escondido
Welk Hotel Escondido
Welk Resort Escondido
Welk Hotel San Diego

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