we actually love staying here - it's in a great location and is in a beautiful setting. Unfortunately, some of the things that people say on here are correct- the owners are absolutely the most inhospitable people one could ever encounter. The upside to this is that their daughter now seems to be taking care of a lot of the guest interaction and she is truly lovely and welcoming. They would be best off if she just took care of everything and they backed off totally. Even when you pass the man who owns it in the mornng and say hello, he just scowls at you truly making you feel unwelcome. The best news is that once you check in (hopefully with the help of the lovely daughter) that you really don't have to have anything to do with them outside of being glared at when you enter the property.
The comments made about the beds are also true - I so wish that they would just take a litle bit of money and invest in some new beds - as they are right now - they are truly awful. We knew this coming back this time - thought that maybe we had the wrong memory of them - unfortunately, sleeping on the matteress is akin to sleeping on a concrete slab. We finally went to sears the second night there and bought a foam mattress topper. Even if the owners would just buy foam mattress toppers it would certainly be a step up from where it is right now - In all honesty, I would give this place a 5 if they would just do something about their mattresses.
My only other tip is that you should bring all of your own toiletries - this is not a 5 star hotel - which is fine - you don't stay here wanting a 5 star hotel - they are kind enough to put little shampoos in your bathrom, but seriously do yourself a favor and just bring your own.
Again - despite the issues some have referenced, we still love this place - just bring your own mattress topper....bring your own shampoo...hope that the daughter takes care of you when arriving
- Official Description (provided by the hotel):
- Midst the Majestic Forest - A rare & precious garden, nestled on the river and in the towering redwood trees. Individual & duplex cottages, many with kitchens, BBQ's, picnic areas & gas fireplaces. Private access adult Jacuzzi. River swimming for the kids. Ping Pong, tetherball, basketball & a community campfire ring. ... more less
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- Also Known As:
- Fern River Hotel Felton
- Fern River Motel