Late check in and early check out - stayed with the primary purpose to sleep mid trip and get a shower before hitting the road again. Could NOT get the shower faucet to work in the morning! At check out the staff person went directly to the room with me to see if she could get it to work. She struggled but finally got the knob to pull out and work. Too late for me to do anything about it and there was nothing she did or offered to make me feel more satisfied so I rate the service poor for that reason alone. Had I stayed longer or known this I may not have been dissatisfied just annoyed. Overall hotel is ok, some things are dated and carpet looked dirty but the hotel is going thru renovations. Pillows lumpy but the bed was comfortable. They fortunately take pets which is very helpful so there is hope and I may give them a chance again in the future.
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- Also Known As:
- Best Western Firebaugh
- Firebaugh Best Western