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37 - 42 of 206 reviews
Reviewed 17 November 2018 via mobile

We came here for a short getaway, but everything here is not functioning. The pool is closed, WiFi not functioning, indoor activities also closed. Nothing to do here, life is miserable.
Room was nice, but there’s a door which can connect with the room beside. What happen was the ppl besides smoke the whole night and ended up our room was full of cigarette smell which is very unhealthy.

Date of stay: November 2018
Trip type: Travelled with friends
2  Thank Gaelvy_Shen
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 October 2018

Stayed with family for a night as a stopover to Perhantians. The hotel looks nice from outside. But lacks maintenance everywhere inside. Check-in experience was nice, in fact the staff is very friendly. Kudos to them. The restaurant staff was also very nice. We are vegetarians, so they helped with some vegetarian options. Breakfast was decent too. 5/5 for staff.
We were even pampered by a few cats :)
Rooms lack maintenance as it with the other areas of the hotel. All the items in the rooms shows signs of age. Simple ex, table lamp was having lots of rust on it.
They have cycles kayaks etc for rental, and I found the condition of them were very dilapidated. The cycles esp the ones for kids were looking dangerously rusted, so we didn't even ask :)

Nearby beach is just few meters of walk.

It should be ok for a night's stay, but don't expect a super comfy experience.

Management should consider investing some money into maintenance.

Room tip: there are many rooms, probably the ones facing the garden, with balcony facing the backwaters might be the best.
Date of stay: October 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Renjith D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 17 August 2018 via mobile

We were very sceptical as the recent reviews for this hotel were horrible and not great at all. We are a couple with a 10 month old and we’re very disappointed to read these reviews however there was not a lot of other choices available to book at such last minute so we thought we’ll go and see for ourself. The hotel is huge and the staff are all very friendly and speak good enough English. Our room was big and had a large comfortable bed and they provided a good baby cot for our son. The room was clean but the bathroom is definitely in need of some love as it’s very old and mouldy. It’s got a safe and basically amenities which was ok. Overall not bad. The pool was warm however which is disappointing, it’s 35 degrees outside. And there are some broken tiles which could be potentially very dangerous. I had a back neck and shoulder massage at the spa and it was lovely. The restaurant was a bit hit and miss but overall ok and the breakfast buffet had basic selection but also ok. In general good value for money just don’t go expecting perfect.

Date of stay: August 2018
Trip type: Travelled with family
Thank MerelVaessen
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 August 2018 via mobile

Poorly maintained swimming pool. The water is dirty & tiles are breaking! Dangerous for kids!

Room conditioning is poor and it is dirty! Towel is old and grey in colour!

Forget about the breakfast.... speechless.

Just don’t go there if you bring your family. Disappointed to the MAX!

Date of stay: August 2018
Trip type: Travelled with family
Thank MunLoonL
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 August 2018

We stay at deluxe room ,they have a large pool is their main factor . In terms of service really poor as they not understanding English . Service very bad . Towel provided in the room yellowish .Ask for changing but no one came a replace . Will not recommended to everyone .

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Service
2  Thank evanclare
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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