This place is great for guests who enjoy long walks near the ocean and that is why I like staying here.
Thank you Tina (Guest Relations Manager) for your following response to my previous review and my WiFi experience at the Surf and Sand Lodge during November 2013: "The wi-fi, I can assure you, has recently (as of late December) been re-done and the signal is strong in every room."
Unfortunately, I have been back to stay twice since then and both times the WiFi is still unusable in the rooms that I stayed in. It appears the WiFi antennas are still located on the parking lot side of the buildings and that is basically too far away from where guests would typically use a laptop or other mobile device in the rooms (i.e. on the table near the sliding door that looks out toward the ocean). Mobile devices especially emit a weak signal back and the antennas must be located close enough for the WiFi connection to work properly. As I mentioned before in my last review the WiFi works OK if I take my Netbook out and sit in my car in the parking lot. But even there the speed was rather slow. How slow? Well, I performed 6 broadband speed tests and the average download speed was 0.67 Mbps with average latency time of 887 ms. According to the FCC in 2012 the average subscribed speed in homes was 15.6 Mbps, about 23 times faster. Of course the WiFi is not the primary reason anyone would want to stay here anyway but it would be sweet to be able to check my email in the room rather than sitting in the car in the parking lot. Another item that I mentioned in my last review was the foot wash stations and those were still not operational. Although it would be nice to rinse the beach sand and dirt off my shoes before entering the room I think fixing the WiFi situation would be a bigger plus for me since I’m not the one who has to vacuum the carpets. ;-)
A couple of additional FYIs for guests thinking about staying here. The downstairs king rooms do not have a closet but there are some hooks in the room entry hallway to hang a few clothes items. The sink is outside the bathroom and there is no towel rack there. So you must either lay the towels on the counter or hang them in the bath/toilet area. No breakfast is provided but there is a nice mini-fridge, coffee maker, and microwave in the rooms.
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- Also Known As:
- Surf And Sand Hotel Fort Bragg
- Surf And Sand Lodge
- Surf Sand Fort Bragg
- Hotel Surf And Sand