I was recommended the Emerald Dolphin Inn for the weekend. I stayed two nights with my two children and my husband. It was the worst experience with the toilet in the bathroom. We had to call for service with a problem with the toilet not flushing. The first time we called there was no one available to take care of the matter. But a representatives from the hotel send us a plunger. This was not our job. We had to use the plunger every time we wanted the toilet to flush. The next morning we spoke with Kim one of the owners from the hotel. Kim told my husband, that her husband, David was going to be in late that day. But that he would look at the problem. We called again that same day. No one was available to fix the problem. When we checked out the next morning. We spoke with David, one the owner's who mentioned that he had checked the toilet and there was no problem. We did not even know that someone went in to check the toilet. That same night the toilet was over flooded. We had to use the plunger which was not a good experience to have to see the excrement floating in the water. I was very disappointed. If the owner's were unable to fix the problem. The owner's should of moved us to another room. We paid our stay there. And we believed we overpaid. Knowing that the toilet was not in good standing.
My advise to anyone who plans to stay in the "Emerald Dolphin Inn" should make sure the the owner's have the room in good standing. It's not fair to have to go through this.
- Official Description (provided by the hotel):
- One of the newest Inns on the Coast, Emerald Dolphin's guest rooms bring luxurious comfort, gracious hospitality, and first class service to the Mendocino Coast. Located within walking distance to the Hare Creek beach and ocean cliff walking trail. Some jetted spa & fireplace suites. Complimentary continental breakfast, WIFI and many other amenities. Pet friendly rooms available with advance notice. Onsite you will find a family hair salon, 18 hole Miniature Golf Course, family fun center with arcade & private party room. You will also find fabulous restaurants, shops, galleries, beaches, parks, Skunk Train, Botanical Gardens, and theater nearby. AAA approved- Three Diamonds Award. ... more less
- Reservation Options:
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- Also Known As:
- Emerald Dolphin Hotel Fort Bragg
- Emerald Dolphin Motel