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“Bad tempered owner”

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Oceanside Inn & Suites
Ranked #20 of 23 Hotels in Fort Bragg
Reviewed 23 September 2012

When checking in the owner gave the impression that he resented us being there to the point of coming across as bad tempered and surly although when his wife came out to speak to us she was very pleasant and polite. The room was adequate and clean enough although the TV had a loose connection and when I brushed up against the lead the TV would go off. When I went in for breakfast and said good morning to the owner he barley grunted. Breakfast consisted of toast, coffee and a danish that was cut in half. The jam that was provided was hard and not spreadable.It was OK for a stop over when passing through.

  • Stayed: September 2012, travelled as a couple
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Thank james s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceansideinnandsuite, Webmaster at Oceanside Inn & Suites, responded to this reviewResponded 27 August 2013

Dear Valued Guest,

Thanks for your stay at the Oceanside Inn Fort Bragg CA.

We noted your review and apologize for the inconvenience caused howsoever.

We have investigated the issue and we have never come across such a complaint earlier, but your review is serious to us.

We have ensured that such a report never comes again from any guest and the hotel staff behaves in the most guest friendly manner.

The breakfast counter has improved a lot.

You can have a comfortable and secure stay next time. Trust us and visit us again.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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84 - 90 of 143 reviews

Reviewed 4 September 2012

Overwhelming smell of dank mixed with stale cigarettes (we had a non smoking room). Cigarette burn on the bedroom chair. Stained towels, tiles missing from the counter, toilet had a sewer smell, fan did not work and was unnecessarily loud. The bath mat was grungy and obviously stolen from the Embassy Suites. The bathroom mirror was stained. Filthy carpet. The wallpaper was peeling and some sections were replaced with unmatched wallpaper. The floor was not level in places. Small children, drunks, or pets staying anywhere near your room will ensure you don't sleep. I don't think I had a worse night sleep in my life. Not worth your time or money. Trip Advisor should put a warning on this place. Heard rumors of bed bugs.

Room Tip: Don't stay here. Spend a few extra dollars and go to the Motel 6.
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  • Stayed: September 2012, travelled as a couple
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Thank kimberlee44us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceansideinnandsuite, Webmaster at Oceanside Inn & Suites, responded to this reviewResponded 27 August 2013

Hello Esteemed Guest,

Thank you for choosing the Oceanside Inn & Suites for your stay.

We also appreciate your review and observations.

Based on your review, the following steps have been taken and we shall see that all our guests get the best hospitality.

a) Hotel upkeep staffs have trained to confirm that all amenities are perfect and functional.

b) Housekeeping staff received additional training in properly check and confirm the cleanliness of the rooms and amenities before inviting the new occupants.

The next time you visit our area, please choose to stay at our hotel again and enjoy a new experience of hospitality. We are sure you shall appreciate the change.

Sincerely,
Hotel Manager.

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Reviewed 19 August 2012

Stinker and was no help at desk I only had a top sheet on my bed an the alarm clock was broke never went off... Our bathroom had spiders an my money spent there was not worth the stag I think I was over charged!!

  • Stayed: August 2012
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Thank Nikniknik24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceansideinnandsuite, Webmaster at Oceanside Inn & Suites, responded to this reviewResponded 27 August 2013

Dear Guest,

Greetings from the Oceanside Inn.

Thanks for your stay and the review.

We won’t justify, but rather invite you to stay again and feel the new experience.

Guest reviews always help us to improve.

You are always welcome to stay with us and we will offer you the best hospitality.

Sincerely,
Hotel Manager.

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Reviewed 17 August 2012

The heater is on some timer; We have to call every time we want the heater on. The maid threw away dog toy. The room smells of urine, and we suddenly have flea bites! But for the money it's a great deal, our little dogs are very happy.

  • Stayed: August 2012
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Thank Ilovetodine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceansideinnandsuite, Webmaster at Oceanside Inn & Suites, responded to this reviewResponded 27 August 2013

Dear Valued Guest,

Thanks for choosing the Oceanside Inn and the review.

We have investigated the issue and have taken appropriate steps to attend each room of the hotel for amenities and just everything.

We will offer you the best hospitality. So please do visit us again.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2012

Checked lots of places online. Wanted accommodations that took pets. For the price we we're pleased with everything. This is an older property, but the rooms, particularly the bathroom were clean. Small fridge and microwave were a big plus. Also lots of channels with flat screen tv. Located near downtown and beach which was great. Liked the fact that I could walk our dog around the area and feel safe. Would stay there again in the future.

  • Stayed: August 2012, travelled as a couple
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Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2012

This was a very nice, clean and friendly place to stay for the weekend! Exceptionally clean and quiet. Close to the coastline where we spent most of the day exploring. If it wasn't for the fog we could have seen the ocean from our room. Friendly owners saw me admiring the variety of succulent plants in their landscaping and the next morning handed me a bag with two of them to take home and grow and to remember our weekend on the coast!

Room Tip: I didn't notice if there was a pool so I really couldn't rate this one well,
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  • Stayed: August 2012, travelled as a couple
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Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2012

We were driving down the coast and arrived in town around 7pm to look for a place to stay. Most places had "no vacancy" signs, but Oceanside Inn had availability. We weren't expecting anything great due to this, but decided to check it out since we needed somewhere to stay.

We walked into the lobby and were greeted by an older Indian couple and a serious overbearing Indian food smell (I love Indian food, but not the stale food smell). They were nice enough and said rooms were $89.99 plus tax for 1 bed. We decided it couldn't be that bad in the US (I've stayed in some questionable places abroad) and took it.

Turns out they gave us a room in the back part of the hotel, which had zero cars parked next to the building (as opposed to the full lot out front). This was a concern from the start. Then we opened the door and walked....The stale smell was unbearable...Don't think anyone has stayed in this room in at least several months. We briefly considered airing it out, but decided against it. The smell was in everything...dirty old carpet, disgusting looking bed covers, etc.

Instead, we headed back to the office and requested a different room. They tried to say that they were sold out - I laughed back at them considering there were zero cars next to the building in the back and obviously no one staying in that part. Then I basically told them that unless we can get a room where someone has recently stayed and doesn't smell disgusting, we'll want our money back. They then agreed to give us a room upstairs above the reception.

This room ended up smelling still, but not too bad. The crazy 1960s Indian furniture and decor were still there alright, but it seemed people actually have stayed in this room and thus aired it out regularly and sheets were probably changed regularly as well. Surprisingly, the bathroom was very clean.

We kept the room since we were only staying for one night and the flat screen TV and a variety of Dish Network programming was a bonus, but we were afraid we'd get bed bugs all night. It was that type of a place. For that reason, I would never stay here again and would not recommend it unless there were absolutely no other options.

Room Tip: Only agree to rooms in the front section of the hotel.
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  • Stayed: July 2012, travelled with friends
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Thank smartcooki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceansideinnandsuite, Webmaster at Oceanside Inn & Suites, responded to this reviewResponded 27 August 2013

Dear Esteemed Guest,

Thanks for staying at the Oceanside Inn Fort Bragg CA.

We noted your review and apologize for the inconvenience caused howsoever.

We have investigated the issue and we have never come across such a complaint earlier, but your review is serious to us.

We have ensured that such a report never comes again from any guest and the hotel staff behaves in the most guest friendly manner.

You can have a comfortable and nice stay next time.

Trust us and visit us again.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oceanside Inn & Suites

Address: 820 N Main St, Fort Bragg, CA 95437-3019
Region: United States > California > Mendocino County > Fort Bragg
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#8 On the Beach Hotel in Fort Bragg
Price Range: £44 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Oceanside Inn & Suites 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
If you dream about staying by the Ocean, why not stay in a room worth dreaming about? Come join us in Fort Bragg on the Mendocino coast for business or pleasure. You will find that we have all the amenities that you and/or your family will need. Come and experience the personal service and convenience of Oceanside Inn & Suites. Oceanside Inn & Suites offers our guests clean, comfortable rooms and amenities often associated with more expensive hotels. ... more   less 
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Also Known As:
Oceanside Inn And Suites
Oceanside Hotel Fort Bragg

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