We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice business hotel in Silicon Valley”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crowne Plaza Foster City - San Mateo
Ranked #2 of 5 Hotels in Foster City
Reviewed 16 November 2013

Good quality/price if you want to be in Silicon Valley and have meetings both South and North, short drive to the city or to Palo Alto/Mountain view.

If you stay during the weekend the Sunday brunch is quite nice. The sports bar and Sushi place are ok to eat if you don't feel like going out.

  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pazsenger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (438)
Traveller rating
Traveller type
Time of year
Language
  • More languages

217 - 223 of 438 reviews

Reviewed 10 November 2013

Stayed here for a week as it was close to the office. Room was cleaned and noiseless despite the road next to it and the bed was comfortable. Breakfast was also good along with the Japanese restaurant. Transport from/to the airport provided. The complimentary internet could be faster but it's ok for emails light streaming but not so good for skype.

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Purgatorio99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2013

It was a pleasant stay, room was comfortable and properly cleaned everyday day. The housekeeping was better than most hotels than I have been to.

Soundproofing from the road was ok, I don't hear the vehicles go by at night. But the air-conditioning unit is ridiculously loud, each time it comes on, it will be thumping loudly. I gave up on using the heater at night as it is simply too noisy. Although the windows are soundproof, the walls, ceiling and door aren't. I could hear my next door talking on the phone, use the bath etc, and upstairs doing whatever before 8am. There is a notice saying there will be renovation noises from 8am, but I hear them at 6:30-7am from the unit above - I wonder why. There was also a night where a few neighbors had a 3 hours party along the corridor, from 10 to 1am, lots of door banging open/close, loudly singing and talking.

The restaurants in the hotel serve good food. Double lobster roll at Tokyo village is good, same goes the Sunday brunch is tasty and value for money - should not miss it.

I always like Crowne hotels, but I doubt I will return to this one, for the noise

Stayed: November 2013, travelled on business
Thank Helicraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this reviewResponded 25 November 2013

Dear Helicraz,

Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the noise. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2013

Bring your wallet as everything is very expensive. I will admit that being from the east coast it could just be that the west coast is much more expensive but $12 for pancakes is a crime. Everything cost money, including the horribly slow internet. $8.95/day for what is claimed to be 1.5mbs but never reached near there. For claiming to be a business friendly hotel, they need true internet service.

The room is okay but the HVAC unit is extremely erratic as it stays set for 70 but then kicks on for almost an hour straight, turns off, kicks on, etc., loud and sleep ruining. The shower is like living in an old house when someone flushes the toilet. Warm then scalding hot, then cold, then warm, back to cold, back to scalding...something is wrong there.

The hotel bars and restaurants are great and the location is fantastic. The shuttle to-and-from SFO is a great asset. The staff is amazing. Great people.

Didn't park a vehicle so I cannot comment on parking.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lonely_Traveler_44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this reviewResponded 6 November 2013

Dear Lonely_Traveler_44,
Thank you for taking the time to share your experience at the Crowne Plaza Foster City. Please allow me to express my sincerest apologies during your recent stay. All the issues mentioned like the water temperature and internet speed will be addressed to prevent future occurrence. Once again, thank you for staying at the Crowne Plaza and we hope to see you again soon.
Sincerely,
Crowne Plaza Foster City-Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2013

This is a big deal in the Bay Area. Parking fees at hotels in this area can easily add $35-45 to your bill. There are high taxes on hotel stays in the area, so it easy to see that what you thought was a good deal is going to cost almost twice as much. Another fee that was NOT charged is a resort fee. Through personal experience this can often be an unpleasant surprise in which you have no choice—even if you never touch any of the amenities.

The Crowne Plaza has generous size rooms, comfortable beds, pleasant staff, a restaurant, indoor pool and free wifi.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sssnancysss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

The Crowne Plaza serves it purpose well; it is a convenient base for the business meetings I had in the nearby area. Shopping and restaurants are near.

The downsides are:
- rooms on the freeway side are noisy; I could not block out the highway sound
- the full hotel is a bit shabby, a renovation is needed
- the front desk was mostly good except for the ATROCIOUS service of the people that rented out meeting rooms. Goodness they are difficult! In the modern world things like Email should be binding but for those luddites papers are needed. Paper is easy if we share a common office but when trying to book a room from the other side of the world paperwork is silly. I cannot understand why I can book my private room, cars, flights, and many other things via internet and email but trying to book a room for 3 hours could not be done via email. Terrible!
- WiFI is slow

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this reviewResponded 5 November 2013

Dear SuTengKai,
Thank you for taking the time to share your experience at the Crowne Plaza Foster City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am happy to share we are currently undergoing a hotel wide renovation, starting with our guestrooms. We expect to have brand new guestrooms starting January of 2014. For any inquiries regarding meeting room space availability, please do not hesitate to contact us through our Sales and Catering department at vivian@cpfcc.com. They are very efficient through e-mail and phone inquiries. Once again, we do apologize for your experience, and do hope to serve you again in the near future.
Sincerely,
Crowne Plaza Foster City Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2013

We had wonderful time in this hotel, the staff was really nice and helpful, lobby is just beautiful, room was clean, comfortable and we all had really good sleep. I really enjoyed the swimming pool, and sort of information kiosk with PCs for hotel visitors. Hotel is close to the airport, It was really good stay...

  • Stayed: November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ThomasSlivka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Foster City
0.2 mi away
Courtyard San Mateo Foster City
0.1 mi away
TownePlace Suites San Mateo Foster City
0.3 mi away
Hilton Garden Inn San Mateo
Show Prices
Show Prices
Show Prices
5.3 mi away
Hyatt Regency San Francisco Airport - Burlingame
1.4 mi away
San Mateo Marriott San Francisco Airport
2.8 mi away
Pullman San Francisco Bay
Pullman San Francisco Bay
#1 of 17 in Redwood City
1,453 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Foster City - San Mateo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Foster City - San Mateo

Address: 1221 Chess Drive, Foster City, CA 94404-1173
Phone Number:
Region: United States > California > Foster City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Foster City
Price Range: £102 - £264 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Foster City - San Mateo 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
The Crowne Plaza Foster City-San Mateo is the leading event destination with16,000 square feet of meeting space on the San Francisco Peninsula. Designed with a sky-lit atrium and innovative services for business and vacation, our Foster City hotel features contemporary-styled rooms and suites with luxury bedding, refrigerators, 37'' HDTVs and our Sleep Advantage Program. Enjoy lifestyle conveniences like our business center, complimentary Wi-Fi, indoor pool and hot tub, fitness center, and free shuttle to SFO. Savor California and Asian cuisine at our relaxing restaurants, including Café Florian and Toyko Village, and enjoy cocktails and nightlife at Clubhouse Bistro and the Chit Chat Lounge. Just 7 miles from San Francisco International Airport, we are minutes of Silicon Valley businesses and Bay Area attractions, golf courses, shopping centers and scenic coastal trails. We're less than 30 minutes from San Francisco, Golden Gate Bridge, Pier 39, Union Square and AT& T Park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Agoda, Travel Republic (UK), TripOnline SA, Booking.com, Expedia, Hotels.com, HotelsClick, Ebookers, Evoline ltd, 5viajes2012 S.L., Cancelon, getaroom.com and HotelQuickly so you can book your Crowne Plaza Foster City - San Mateo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Foster City - San Mateo Hotel Foster City
Crowne Plaza San Francisco
Peninsula Foster City
Foster City Peninsula

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing