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“Like Being with Family”

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TownePlace Suites Fresno
Ranked #25 of 64 Hotels in Fresno
usa
1 review
“Like Being with Family”
Reviewed 3 March 2014

We checked into the TownePlace Suites for two nights to see our granddaughter ride in equestrian competition at Fresno State. The 2nd morning, we heard that she wasn't riding the last day, so we checked out. Three hours later, we heard she was, and we called the desk so apologetically and asked if we could check back in. They welcomed us back. When we returned, they called us by name and had as little laugh with us. Our room had been cleaned and there was even a thank you note from housekeeping for the tip that we had left. They printed out directions to Fresno State, our dinner restaurant, and to "Curves" as I did not want to miss a day! The last day, we had a breakfast with great choices of things to eat, and sent us off once again with very clear directions to the freeway headed home.
Their front desk could not have been more friendly, plus they reminded me to get my Marriott Rewards, which I would have forgotten. It is immaculate and wonderfully friendly and we will always go back!

  • Stayed February 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank roatangail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 reviews from our community

Traveller rating
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    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Any
English first
North Houston, Texas
Level 5 Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 February 2014

I come to Fresno because of family. If I had no family here, I wouldn't bother with Fresno. When I check in at the Towne Place Suites, they exhibit the best in customer service and appear glad to see me again. For that reason, I look forward to my trips to Fresno. Front desk employee who deserves an outstanding customer service award is PAC. She is professional, friendly and exhibits a "so great to see you again" attitude.

The housekeeping staff is amazing! They are friendly and appear to enjoy working here which says a lot for the management. When I leave a tip, the person making up my room has always left me a thank you note. Now how nice is that?

This is my last trip to Fresno as all family has passed away. I will truly miss not staying here and will miss the staff.

  • Stayed February 2014, travelled solo
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    • Location
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Helpful?
1 Thank K8Mac1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madera, California
2 reviews
Reviewed 19 February 2014

We had a flood in our home and had to spend a month in the hotel while our home was repaired. The staff at the Towne Place was both friendly and helpful and after a couple of days they all called us by name. There was a problem with the Marriott rewards getting posted to our account but the Manager took extra time to make sure that the rewards were credited. We would definitely stay there again.

  • Stayed December 2013, travelled as a couple
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    • Location
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    • Cleanliness
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Helpful?
Thank Sandi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Florida
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 February 2014 via mobile

My wife and I have been on the traveling for over a month and stayed at several Marriott Townplace and Residence Inns and this was one of our best stays. Our room was quite and exceptionally clean.
The one thing that's a little different is way they do breakfast. It's set up to carry back to the room.
There's an IHOP in the front and several other chain hotels next to this Townplace.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank 664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 January 2014 via mobile

This is a great place to stay when you are in Fresno. Nice clean grounds, clean rooms(mine had a small kitchen,couch) I assume they are all the same here. Friendly staff and a little continental breakfast each morning.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
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Helpful?
Thank candace070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 December 2013

I was visiting friends in Fresno on December 23rd and decided to stay the night at the last minute. This hotel was right near the freeway and restaurants in the North of town. Checked rates online and booked right in the lobby. Staff friendly and polite. Room clean, quiet and breakfast the next morning good. I will return.

  • Stayed December 2013, travelled solo
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Helpful?
1 Thank R z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Dorado Hills, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 December 2013

I stay here every time (yes, every time) I am in the Fresno area. The staff is the friendliest staff of all the hotels I stay. Even if its been three or four months since I was here, the front desk staff recognize me and most of the times call me by name. The housekeeping staff and maintenance folks always say hi when they are walking by. The rooms are spacious and comfortable and I love having a little kitchen with full cooking facilities.

  • Stayed December 2013, travelled on business
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Helpful?
1 Thank distrade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Fresno

Property: TownePlace Suites Fresno
Address: 7127 N Fresno St, Fresno, CA 93720-2936
Region: United States > California > Fresno
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Fresno
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Fresno 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
The TownePlace Suites by Marriott near Woodward Park and the upscale RiverPark Shopping Center is behind us this is your perfect place to stay! Designed with you in mind! We are an all suite hotel! Each suite comes with a fully equipped kitchen - microwave, refrigerator, oven and dishwasher. Room services such as: hairdryer, in-room coffee service, iron w/ironing board, free internet access and wi-fi. Features: free fax and copier service, dry cleaning service available, outdoor pool/spa and access to a full service gym exclusive to our hotel guests and a generous points and miles program. We are across the street from Kaiser Permanente Hospital, Fresno Heart Hospital and St. Agnes Hospital are around the block, Devry and National University are a few minutes away as well as California State University-Fresno and the SaveMart Center. ... more   less 
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Also Known As:
Towneplace Suites Fresno Hotel Fresno
Fresno Towneplace Suites

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