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“Excellent value”

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Best Western Plus Fresno Inn
Ranked #5 of 64 Hotels in Fresno
Certificate of Excellence
Rancho Palos Verdes, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent value”
Reviewed 20 December 2013

This is a clean, well maintained hotel which offers excellent value.

I last stayed there over Thanksgiving; we had made a reservation over the phone which was somehow completely screwed up. We only found this out when we arrived, and the hotel was booked solid. But, Randy somehow managed to get us booked in (even though I had just heard him tell two other parties that they had absolutely no availability on one of the nights we wanted). He deserves a major shout out for going the extra mile to satisfy a customer.

The breakfast is a bit thin in terms of selection, but it's acceptable.

  • Stayed November 2013, travelled with family
    • Value
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Helpful?
Thank DavidWK27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Best Western Plus Fresno Inn, responded to this review, 23 December 2013
Thank you for posting such a nice review. I'm sorry to hear about the booking issues that you experienced. At times, these mishaps do occur but our well trained staff will do their best to find a solution. I'm happy to hear that my desk clerk did save the day. Thanks again and enjoy the rest of your holiday season!
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500 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
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English first
El Paso, Texas
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 December 2013

Location excellent to the Save Mart Center down the street on Shaw. Accommodations' excellent book an extra day to enjoy the facility. Cost weekdays $$ Parking is free Breakfast Included and it is a hot self serve, delicious. There is an attendant on duty just ask her for what you want or need help with during breakfast . She keeps the food at the proper temperatures and the place clean and eye appealing Internet there is Free Wi-Fi in rooms and there is an excellent business center on site.

  • Stayed December 2013, travelled with friends
    • Value
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Review collected in partnership with Best Western

Helpful?
1 Thank jap126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Best Western Plus Fresno Inn, responded to this review, 23 December 2013
We appreciate such kind words about our establishment. It's always nice to not only attend a fun event like a concert, but to also have a nice and well appointed hotel to return to. We hope to be your preferred hotel for all Fresno events and concerts. Thank you for allowing the Trip Advisor community to read about your great experience. Happy Holidays.
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Lake Bluff, Illinois
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 December 2013

Arrived later than the rest of our motorcycle group, but were warmly welcomed and quickly got to our nice, clean spacious, comfortable room! It's always convenient to be on the first level, and we were nicely accommodated. We were assure of the safety of our motorcycle, realizing this is a very large hotel! The staff was pleasant, efficient, and helpful in getting us checked in quickly, so we could join the rest of our group. The room was comfortable, and the bath spacious and clean! It was a welcome, comfortable rest after a very long day! The complimentary breakfast offered a nice variety, but was short on space and seating...very crowded and very noisy!
At checkout, the morning staff was very helpful with directions, (printed) to King's Canyon!
IMPRESSIVE!! Overall, very pleasant stay and warm, efficient staff!

Room Tip: Get to the complimentary breakfast VERY early...small area, and seating is limited!
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Harleychick14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Best Western Plus Fresno Inn, responded to this review, 12 December 2013
Thank you for taking the time to post your review. I'm glad to hear that you're stay surpassed your expectations. Being a rider myself I know how important safety and security is. I'm glad my staff offered the safest parking and accommodations. We hope to see you again!
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Los Angeles
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 December 2013

We stayed at this same hotel last year, and had a great experience both times. This time we needed to stay an extra day, but the hotel was sold out. Luckily for us, there was a cancellation just in time, so we didn't have to move in with family, which would have included 6 adults, 1 baby, 5 dogs, 4 cats--and US!

  • Stayed November 2013, travelled as a couple
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank KittyGrandma15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Best Western Plus Fresno Inn, responded to this review, 12 December 2013
You're kind words bring happiness to me and my staff. I'm glad to hear that the same level of service and care was offered year after year. I'm also glad that you were able to extend your stay with us. Being such a popular hotel it's difficult at times to assume availability. Thank you for taking the time to post such a lovely review. Happy Holidays.
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Denver, North Carolina
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 December 2013

We had an excellent rate, but you always wonder "What kind of room will I get with this rate?" We need not have worried. The hotel had recently been remodeled and although the lobby was a bit bright with primary colors, the room was spacious with all of the furniture in excellent condition. We had a room with two queens and yet did not feel cramped in any way. The toilet articles were of the quality you would find in $500 per night hotels. All of the systems worked and we had no occasion to ask for extra hangers as I usually do. I would certainly recommend this hotel of the chain and the chain as a whole.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank HughT.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Best Western Plus Fresno Inn, responded to this review, 12 December 2013
Hello Hugh. I'm glad that you had such a nice stay experience at my hotel. Your review will go a long way for those searching for value with a touch of luxury. We pride ourselves in all areas of product and service. Thank you for contributing to Trip Advisor. We hope to see you again!
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Sierra Foothills, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 December 2013

clean & pretty accommodations. The layout was perfect for a social gathering in our king suite. Our stay matched that of a stay in a high-end Marriott or Hyatt without all the unnecessary extras you don't need when you are not vacationing.

  • Stayed November 2013, travelled on business
    • Value
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Review collected in partnership with Best Western

Helpful?
1 Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Best Western Plus Fresno Inn, responded to this review, 2 December 2013
Hello Mary. Thank you for taking the time to post your review. We feel the comparison to such High-End hotel brands is quite the compliment and we're glad we were able to surpass your expectations. We look forward to serving you again. Happy Holidays!
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gilroy, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 November 2013

i recommend staying at this best western even though its tucked away it is a hidden gem. it is very clean and quiet. very helpful staff. i will stay here again if it comes to me staying in Fresno on future trips.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Brock J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert H, General Manager at Best Western Plus Fresno Inn, responded to this review, 2 December 2013
Thank you for your recent review. We appreciate your opinion and are glad that your expectations were met. Have a Happy Holiday Season!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Fresno Inn

Property: Best Western Plus Fresno Inn
Address: 480 E Shaw Avenue, Fresno, CA 93710-7602 (Formerly BEST WESTERN PLUS Fresno Inn)
Phone Number:
Region: United States > California > Fresno
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Fresno
#4 Business Hotel in Fresno
#6 Family Hotel in Fresno
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Fresno Inn 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Recently renovated Best Western Hotel! This Fresno hotel offers exceptional accommodations for all forms of travel. Centrally located in the heart of Fresno 1 block east of HWY 41. Hotel is 100% non-smoking, all inner-corridor, and walking distance from shopping/ dining. Amenities include Outdoor Pool/ Spa, Fitness Room, Business Center, and Complimentary Breakfast every morning. When staying at the Best Western Fresno Inn you will be more than pleased with our service and accommodations! ... more   less 
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Also Known As:
Best Western Plus Fresno Hotel Fresno
Quality Inn Fresno
Fresno Quality Inn
Quality Inn Hotel Fresno

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