Really nice hotel. Rooms were clean, comfortable and well decorated. And they are pet friendly. Great place to stop for weary travelers on the 99 freeway in Fresno. We were able to check in after 2am with no problem.More
- Free Wifi
- Free Parking
Really nice hotel. Rooms were clean, comfortable and well decorated. And they are pet friendly. Great place to stop for weary travelers on the 99 freeway in Fresno. We were able to check in after 2am with no problem.MoreShow less
Thank you for the five star review after your recent visit with us, we are delighted to know we met all your needs and our cleanliness, comfortable beds, location and overall value met your standards; we hope to see you again soon.
Our stay was awful. The front desk clerk was rude. The room was clean but needs to be updated. There was only one wastebasket, no Gideon Bible, no Fresno telephone book, no cable channel guide list, the refrigerator made noises, the bathroom was not handicapped accessible when I booked one. The bed was comfortable. The thing that really got me was that the key didn't work after 12pm the next day when I was registered for two days. My sick husband had to wait by the door in 103^ weather for me to get a new key. He had just had arm surgery 2hrs before. We WILL NOT be coming back!!
We are sorry to hear we did not meet your needs and our staff did not show you the customer service we strive for; we will make sure management is aware so we can better serve you in the future.
Dirty room and bathroom. Reserved a king bed but was given two queens. Breakfast was terrible. Location is not the best, but the staff service was friendly and the rate was good. My biggest complaint was the cleanliness of the room. They need to do a better job.
We are sorry to hear our cleanliness fell short of your expectations and will make sure we address your concerns so we can better serve you in the future.
Would not recommend, room was dirty and very tired looking.
Air conditioner was very, very noisy
Grounds need major clean up trash everywhere.
Looks to be a working mans hotel
Very slow check in until manager came out of his office to help desk clerk
We are sorry to hear we did not fully meet your needs and will address the cleanliness of the rooms and any other issues you brought to our attention; we look forward to better serving you in the future.
We walked into our room to a comfortable temperature and very pleasant smell. The room was clean. I LOVED the high magnitude facial mirror. Nice area for coffee and frig. On a downside the bed was NOT comfortable. At one point during the night I wondered if we had gotten two box springs and no mattress. I woke up stiff and sore but enjoyed the shower - good temp and great pressure!! Oh loudest toilet flush ever!!!!!
We are pleased to hear our hotel met your needs and that our clean rooms and friendly staff met your needs, we are sorry to hear that you did not get a good night of rest and hope we can get a chance to better serve you in the future.
Dated hotel, room has old stained carpet. Walls are thin, heard kids running the halls until 11PM. Breakfast is very poor I just ended up eating a protein bar. Pool is slightly bigger than a hot tub, indoors. So not worth $135!!! (We just stopped here in our way to Lake Tahoe)
Thank you for your feedback, we are sorry to hear we did not fully meet your needs during your visit and will make sure we address your concerns so we can better serve you in the future.