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Quality Inn Fresno Near University
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Reviews (51)
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Reviewed 14 August 2006

Desperate for a hotel one night very late, we stopped here. We had never stayed at a Super 8, but we certainly will again. We left my 5 year old's stuffed puppy that she can't sleep without. Didn't realize until we were 200 miles away. Called desk & they did have it. Told us to mail a box with paid postage & they would mail it. Sent that, but no results. Emailed the manager and YEAH! he came through. Thank you! Thank you! My daughter squealed and cried when it arrived in perfect condition at our home. Can't tell you how much we appreciated their kindness in responding and sending it. We are SO grateful. Won over to Super 8 forever! THanks for great customer service!

1  Thank grantime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
San Diego
211
Reviewed 1 November 2005

I'm a Trip rewards member and the hotel didn't want to honor the price I was quoted. I called Trip rewards and they got me a few dollars cheaper, but still not what I was quoted. It was late in the day so I stayed there. When I got the bill I was charged for 2 nights and for using the phone. I only stayed 1 night and never used the phone. After complaing they straighted out the bill. I complained to Super 8 and Trip Rewards when I got home and they said it's up to the hotel owner whether to accept the rates quoted. The free breakfast wasn't anything special. The manager was had a bad attitude. Shouldn't even be in business.
I go to fresno 6-7 times a year and have taken my business elsewhere.

  • Stayed: February 2005, travelled on business
    • Value
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    • Cleanliness
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6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017
Google Translation

  • Stayed: July 2017, travelled as a couple
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    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017
Google Translation

  • Stayed: July 2017, travelled with family
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    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2014
Google Translation

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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