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Quality Inn Fresno Near University
Ranked #34 of 64 Hotels in Fresno
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Customer Service-THANK YOU!”
5 of 5 bubbles Reviewed 14 August 2006

Desperate for a hotel one night very late, we stopped here. We had never stayed at a Super 8, but we certainly will again. We left my 5 year old's stuffed puppy that she can't sleep without. Didn't realize until we were 200 miles away. Called desk & they did have it. Told us to mail a box with paid postage & they would mail it. Sent that, but no results. Emailed the manager and YEAH! he came through. Thank you! Thank you! My daughter squealed and cried when it arrived in perfect condition at our home. Can't tell you how much we appreciated their kindness in responding and sending it. We are SO grateful. Won over to Super 8 forever! THanks for great customer service!

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 reviews from our community

Traveller rating
    9
    11
    11
    8
    3
See reviews for
14
8
5
11
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
A TripAdvisor Member
2 of 5 bubbles Reviewed 1 November 2005

I'm a Trip rewards member and the hotel didn't want to honor the price I was quoted. I called Trip rewards and they got me a few dollars cheaper, but still not what I was quoted. It was late in the day so I stayed there. When I got the bill I was charged for 2 nights and for using the phone. I only stayed 1 night and never used the phone. After complaing they straighted out the bill. I complained to Super 8 and Trip Rewards when I got home and they said it's up to the hotel owner whether to accept the rates quoted. The free breakfast wasn't anything special. The manager was had a bad attitude. Shouldn't even be in business.
I go to fresno 6-7 times a year and have taken my business elsewhere.

  • Stayed February 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Quality Inn Fresno Near University

Property: Quality Inn Fresno Near University
Address: 6051 N Thesta Ave, Bullard & Hwy 41 North, Fresno, CA 93710-5287 (Formerly Super 8 Fresno)
Phone Number:
Region: United States > California > Fresno
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 64 Hotels in Fresno
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn Fresno Near University 2.5*
Number of rooms: 20
Official Description (provided by the hotel):
All spacious guest rooms offer free wireless,hot breakfast, microfridge, hair dryer, iron and ironing board. This hotel is located near Save Mart Center and Fresno State University. Other area attractions include the Yosemite Notional Park, Kings Canyon and Sequoia National Park. ... more   less 
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Also Known As:
Super 8 Fresno
Super Eight Fresno
Fresno Super Eight
Fresno Super 8

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