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“Started out rocky, but ended good due to great customer service!!!”

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Country Inn & Suites By Carlson, Fresno North
Ranked #15 of 64 Hotels in Fresno
Manteca, California
2 reviews
“Started out rocky, but ended good due to great customer service!!!”
5 of 5 bubbles Reviewed 15 May 2014

We traveled to Fresno for an ASA softball tournament. I pre-booked for our team months in advance. We experienced a death in our family and were not sure of going, so I called the hotel to see if I could cancel and they were very helpful with allowing us to either way. We decided to go, and because I had called our reservation was given up :( Joseph M was excellent in accommodating us, and even after our first night when a fire alarm kept us up, the staff did an excellent job of making us happy :) we will definitely stay here again!

Room Tip: Ask for the King Suite!
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zandra H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno North, responded to this review, 28 May 2014
Dear Zandra H,

Thank you for taking the time to leave us a great review. We are sorry for your loss in family and we are happy that situation got worked around with availability.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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538 reviews from our community

Traveller rating
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    58
    39
    26
See reviews for
207
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104
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Portuguese first
  • Russian first
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English first
Las Vegas, Nevada
1 review
3 of 5 bubbles Reviewed 14 May 2014

Our rooms were just ok, beds were fine, nothing fancy. We had some problems with our room when lights and air conditioner were not working. They were very short staffed at night but Chantel Fox was amazing and handled everything for us in a prompt professional manner including moving us to a new room when needed.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toni D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno North, responded to this review, 28 May 2014
Dear Toni D,

Thank you for leaving us comments on TripAdvisor. I'm happy to see that Chantel made it all good for you the particular evening and she truly is a big asset to the hotel.

The hotel will be undergoing major renovations starting this year and everything will be designed with brand new Country Inn prototype.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chattanooga
Level Contributor
172 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

Economy priced but offers many small touches typically found in more expensive hotels. Elevator, great breakfast, pool, room service if you want it, etc. Staff is professional and location is good. There are many stores and restaurants nearby. Furniture is my room was a somewhat beat up but everything was very clean and functional.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hamiltonbergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno North, responded to this review, 28 May 2014
Dear hamiltonbergen,

Thank you for you wonderful words. We are thrilled to see that you enjoyed your time at the hotel. I'm sure you'll enjoy even more when we're done with our renovation project.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kahului
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 May 2014 via mobile

The staff was friendly. The size of the room was perfect for my family and it was clean and had a refrigerator and microwave oven. I will definitely comeback. Also breakfast was great...The location is in a nice spot doesn't take long to reach restaurants, shopping malls and a nice lake area.

Stayed May 2014, travelled with family
Helpful?
Thank Joe-Joshua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick S, General Manager at Country Inn & Suites By Carlson, Fresno North, responded to this review, 28 May 2014
Dear Joe-Joshua,

Thank you for taking the time to leave us your wonderful comments. We are designed with amenities so that all age groups can have a fabulous time while staying with us.

On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caracas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 10 May 2014

Very well trained staff and better breakfast are the best amenities of this comfortable even not luxury hotel, specially if U are in the way to Yosemite. I just wanted to spend a night but finally satayed three. WiFi sometimes too weak.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alejandro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 May 2014

I stayed at this hotel the first week of May 2014. The hotel itself is in a nice spot, but close to the freeway. The front desk clerk Chantel Fox was very friendly, told me about the property's amenities (pool, breakfast, etc) and told me about this awesome falafel restaurant right next door. I love it when hotel staff knows the local area and is helpful.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Powell H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Barbara, California
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

This hotel is the perfect place to stop if you're on your way to Yosemite. There is free wi-fi, comfortable rooms, and a well-stocked continental breakfast with lots of variety (waffles, eggs, sausage, potatoes, bagels, cereal, oatmeal, juice, coffee, etc.). They also have an indoor pool and spa, perfect for a quick morning swim. Our housekeeper Maria did a great job in preparing our room and making us feel at home. The price is great for the service we received and I would definitely stay here again if we were in the area!

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hyperhobbit07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Fresno North

Property: Country Inn & Suites By Carlson, Fresno North
Address: 6065 North Thesta Street, Fresno, CA 93710
Phone Number:
Region: United States > California > Fresno
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Fresno
#10 Business Hotel in Fresno
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Fresno North 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Fresno-North
Country Inn & Suites By Carlson, Fresno-North Hotel Fresno
Fresno Country Inn

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