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“The staff makes you feel like its your house.”

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Comfort Suites Fresno RiverPark
Ranked #10 of 64 Hotels in Fresno
Certificate of Excellence
Sacramento, California
1 review
“The staff makes you feel like its your house.”
Reviewed 25 October 2013

The staff and manager provided excellent customer service and care. Michelle provided great service. She has friendly greeting and always asked us if she can help us better our stay. We were away from our family working in Fresno and she made us feel like we were at home. Thank you Michelle for making our visit comfortable and will recommend Comfort suites to anyone who travels to Fresno

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank captianwhitehorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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290 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
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  • English first
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English first
Chico, California
2 reviews
Reviewed 24 October 2013

My daughter and I stayed for a soccer tournament. The staff is super friendly. They noticed my daughters uniform and asked how her games were simply nice people. The hotel has been refreshed recently. Room was nice and comfortable and the lobby area was clean and perfect for this type of hotel. I've certainly stayed at nicer but never for less than $120. I will stay again when I am in the area.

  • Stayed October 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank stan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansas, United States
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2013 via mobile

The Comfort Suites may not have been the newest motel we stayed in on our 19 day trip through 12 states, but it had the friendliest, hardest working, most helpful staff. The room was very clean. The furniture was showing wear around the edges but the bed, linens and pillows were very comfortable. The bathroom was large with a Jacuzzi tub. The caulk around the tub needed replacing but it was clean and worked fine. Just what we needed after 13 days on the road. The hotel was in a very good location with lots of shopping and dining choices in the area. The free hot breakfast the next morning was great and the young woman running it worked her tail off keeping everything replenished and clean. She was also friendly and quick to smile while working. All the staff we met during our stay were super friendly and helpful but especially the manager, Mahesh Patel. He knows how to treat tired travelers and make them feel welcomed and cared for. If ever back in Fresno, CA we would definitely stay here again. I would like to say thank you to Mehesh and the rest of the staff for making it such a wonderful night for our 38th anniversary.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
1 review
Reviewed 24 October 2013

I was worried because it was not rated higher. But once I got in the room, it was larger than I expected. It was a very clean updated room. The general manager was very pleasant. Great breakfast. The pool was clean. I will visit again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lola4044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 5 Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 21 October 2013

My wife and I had been planning a fall colors trip to Yosemite for a couple of months. Of course the government shutdown created some scheduling issues, but our plan was head to Fresno after work last Friday, spend the night there, spend all day in the park, a night at the Lodge at the Falls, and all day Sunday in the park before heading back to Los Angeles. I'd like to say I had a restful night's sleep in this hotel, but there were issues. The room was not adequately cleaned. Some of the veneer on the furniture had separated (snagged my shirt on the dresser). And, the bed's mattress was lumpy and uneven. Also, there was no remote control for the television. The front desk clerk found a remote in an unoccupied room, so that problem was addressed. Had we not gotten in so late (checked in at 1:30AM), we would have complained and asked to be moved. We were just too exhausted and had to get up early to make our day in Yosemite. Still, even if they had found us a better room, travelers should know that rooms like this exist at this property. It's not all it's cracked up to be.

Room Tip: Do not take the first room adjacent to the lobby. Not only is it noisy, but, apparently, it's no...
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  • Stayed October 2013, travelled as a couple
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    • Location
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Helpful?
Thank BigDBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGM, General Manager at Comfort Suites Fresno RiverPark, responded to this review, 22 October 2013
Dear William M,

Thank you for taking time out to write a review. On behalf of our whole staff I would like to apologize for you experience. I understand that when you had a long day you dont want to have to go through any inconvenience. I hope you give us another oppurtunity to make it better the next time you are in Fresno.


Mahesh Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rancho Palos Verdes, California
1 review
Reviewed 21 October 2013

I would highly recommend you stay here as it is away from the noise of downtown. I needed a hotel for one night and need something that was not too expensive. This hotel met the criteria and the staff was super friendly. After 4 hours of driving and a long meeting in the morning it was nice to have a friendly staff that was welcoming.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iowa City, Iowa
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 18 October 2013

Staff was amazing and knowledgable. Mgr, Mahesh Patel seemed to work 24/7, predicted every need and gave individual attention. The mgr 2 hour greeting was a great surprise after a wonderful day at the Sequoias. The breakfast was huge and enjoyable. Can't say enough about the competency and knowledge of the staff. There was not a question that the mgr. could not answer. Highly recommend to anyone. Rooms were spotless as well as the lobby. Great night sleep and quiet.

Room Tip: Restaurants walkable or close. Mgr & staff had answers to all questions. We were on 3rd floor bu...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janice C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Fresno RiverPark

Property: Comfort Suites Fresno RiverPark
Address: 102 E Herndon Ave, Fresno, CA 93720-2914
Phone Number:
Region: United States > California > Fresno
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Fresno
#11 Family Hotel in Fresno
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites Fresno RiverPark 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The Comfort Suites Fresno River Park is located next to Costco near the River Park Shopping Center in the heart of the medical community off Highway 41. Hotel amenities include a full hot breakfast buffet, evening Manager's Reception (Happy Hour)with beer, wine and appetizers (Mon-Thur), Indoor heated pool, fitness center with weight machine,treadmill,eliptical,2 types of bikes, high speed internet, and new 32" flat screen TVs. Nearby attractions include Fresno State Bulldogs, Save Mart Center, Grizzlies Stadium, Yosemite National Park, and Yosemite International Airport. ... more   less 
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Also Known As:
Comfort Hotel Fresno
Comfort Suites Fresno
Fresno Comfort Suites

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