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“COMFORT SUITES-HERDON”

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Comfort Suites Fresno RiverPark
Ranked #10 of 64 Hotels in Fresno
Certificate of Excellence
Union City, California
1 review
“COMFORT SUITES-HERDON”
5 of 5 bubbles Reviewed 17 December 2013

My bowling group, Bay Area Strikers, have stayed at this location for several years. We have found the staff to be friendly and accommodating. During our most recent stay we enjoyed the updating décor in the hallways and rooms. The breakfast room setup of the tables and the arrangement of the placement of the food was great

Room Tip: Rooms on the first floor are easier to access
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Service
Review collected in partnership with this hotel

Helpful?
Thank bob p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGM, Front Office Manager at Comfort Suites Fresno RiverPark, responded to this review, 2 January 2014
We were delighted to be your chosen hotel during your recent stay. We hope that you Experienced Exceptional Service as intended by our Management and Staff.

We sincerely appreciate your business and we value the opinions of our guests. We are looking forward to assisting you in the near future.

Warm Regards,

Management
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278 reviews from our community

Traveller rating
    166
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    32
    11
    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Rio Linda, California
1 review
5 of 5 bubbles Reviewed 16 December 2013

I have been staying here consistently, at 7 times since July 2012, I've grown to value this hotel. Mahesh is the owner and he openly speaks to the guests. He works hard and I have seen him work a day and a half straight. The hotel is coming along in its renovations. There was some jack hammering that started at 1am when I stayed awhile ago but that was mismanaged Caltrans in their infinite wisdom that do that next to a neighborhood and hotel. The owner was out there making them stop the best he could. The staff are like family. They have all been working there a while and seem to enjoy themselves so I am hoping they are taken care of by the business. Knowing that makes me respect it more. I know I haven't talked about the customer service but it is good too.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank Josh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGM, Front Office Manager at Comfort Suites Fresno RiverPark, responded to this review, 2 January 2014
We would like to thank you for your recent review on Trip Advisor. We appreciate your feedback and warm words and compliments.

We enjoy going above and beyond to make our guest feel comfortable while being away from home. Whether it is business or pleasure we want you to know that you are at home.

Thank you for staying with us. We hope that we can be of service to you again.

Sincerely,

Management
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Walnut Creek, California
1 review
5 of 5 bubbles Reviewed 9 December 2013

I have stayed at about eight hotels in Fresno and now I only stay at Comfort Suites River Park! The cost is so reasonable and the customer service is second to none. I really mean that! They are always so great and so helpful. They have a fantastic breakfast, rooms are spotless and everyone that works there is so nice. I have always had a great stay there and I will always recommend Comfort Suites! Thank you Mehesh and Michelle!!!!!!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGM, Front Office Manager at Comfort Suites Fresno RiverPark, responded to this review, 2 January 2014
On behalf of our staff at Comfort Suites Fresno-Riverpark, we hope your visit was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our hotel and for the many kind words you expressed about our staff during your stay.

We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel and as memorable as possible.

Sincerely,

Management
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Florence, Oregon
Level Contributor
5 reviews
5 hotel reviews
3 of 5 bubbles Reviewed 9 December 2013

Have stayed at this Comfort Suites several times the past 5 years. Previous stays were very good, consistently clean room, friendly staff, nice breakfast. This stay, room was showing age, valance askew over window, drapes needed attention. Breakfast in the morning at 7:45 a.m. had many items not available, no danish. Overall, stay was okay, units are showing their age and in need of some TLC. Might look elsewhere next trip through Fresno.

Room Tip: Reserve early to not get a room right next to the elevator.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank KeepTravln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
1 review
5 of 5 bubbles Reviewed 3 December 2013

This was our first time staying at the Comfort Suites Fresno and we were very impressed with the staff's genuine interest in providing stellar cutomer service on all levels. Both Mahesh and Kim were attentive to our group's needs from the time reservations were made until our departure.I cannot thank them enough for making our group's stay so pleasurable. Our rooms were clean and while water pressure was a bit low, it was not something that disrupted our stay.

  • Stayed November 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Laura D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGM, Front Office Manager at Comfort Suites Fresno RiverPark, responded to this review, 2 January 2014
Thank you for your valuable review. I am very happy to hear that your stay went well and that our staff assisted in making your stay comfortable.

We hope that we could be of service to you again in the near future. We thank you for your stay,

Have a fantastic day.

Warm Regards,

Management
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Sacramento, California
1 review
3 of 5 bubbles Reviewed 22 November 2013

I choose this hotel after my regular location was not available. Was pleased with friendly staff, good variety and quality of breakfast. I am pretty picky and noticed carpet in room fraying upon room entry and very minimal water pressure and cheap shower head. Overall was good. I would stay again.

Room Tip: Maybe try a room with jacuzzi tub. Was not available for me.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimH91667
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGM, Front Office Manager at Comfort Suites Fresno RiverPark, responded to this review, 2 January 2014
Thank you so much for your review on TripAdvisor. Your feedback is very important to us. I am happy to hear that you will return and stay with us again.

I do apologize for the weak water pressure. We are under going renovations. I can assure you on your next stay water pressure will be good. And it will be an enjoyable stay. We will also look into a upgraded whirlpool suite.

Thank you again for staying with us. Have a wonderful day.

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lawndale, California
1 review
5 of 5 bubbles Reviewed 22 November 2013

This is the second time we have stayed at this hotel. The first time was great but this time was even better. The whole place was clean, The rooms were clean, nice and comfortable. The attendant, Kim, at the front desk was very friendly, kind and accomodating. The breakfast room was clean and well stocked. Food was great. Our friends were in another room and echo our feeling regaring our stay. We will definately stay here on our next trip to Fresno as well as recommend it to our friends.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGM, Front Office Manager at Comfort Suites Fresno RiverPark, responded to this review, 2 January 2014
The staff here at Comfort Suites Fresno-Riverpark would like to thank you for the great review you left on Trip Advisor.

Your feedback makes us feel good and let us know that we are doing what we are suppose to do to make our guest feel comfortable. We want our hotel to be your home away from home.

We look for to assisting you again. Thank you again for choosing Comfort Suites Fresno-Riverpark.

Sincerely,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Fresno RiverPark

Property: Comfort Suites Fresno RiverPark
Address: 102 E Herndon Ave, Fresno, CA 93720-2914
Phone Number:
Region: United States > California > Fresno
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Fresno
#11 Family Hotel in Fresno
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites Fresno RiverPark 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The Comfort Suites Fresno River Park is located next to Costco near the River Park Shopping Center in the heart of the medical community off Highway 41. Hotel amenities include a full hot breakfast buffet, evening Manager's Reception (Happy Hour)with beer, wine and appetizers (Mon-Thur), Indoor heated pool, fitness center with weight machine,treadmill,eliptical,2 types of bikes, high speed internet, and new 32" flat screen TVs. Nearby attractions include Fresno State Bulldogs, Save Mart Center, Grizzlies Stadium, Yosemite National Park, and Yosemite International Airport. ... more   less 
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Also Known As:
Comfort Hotel Fresno
Comfort Suites Fresno
Fresno Comfort Suites

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