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“Very pleased”

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Ramada Plaza Garden Grove/Anaheim South
Ranked #16 of 19 Hotels in Garden Grove
Garden Grove
1 review
“Very pleased”
Reviewed 21 May 2014

This seems to be a family owned place. The staff was warm and the rooms large. I especially loved the door and window that opened out on to the balcony so we could turn off the air conditioning. Even the maids were very kind.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Mudmanor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada Plaza G, Manager at Ramada Plaza Garden Grove/Anaheim South, responded to this review, 22 May 2014
Thank you so much for giving us 5 stars. We are not a family owned hotel, however, we are so glad that at least we made you feel at home ! Thank you again and hope to see you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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209 reviews from our community

Traveller rating
    31
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    48
    41
    38
See reviews for
109
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7
32
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 April 2014

BEDBUGS!!! ROOM 420 WARNING. No management on site at night. I got bit by bugs all over my body. At first I thought I had hives so I took a shower. Brown bugs crawling on me and falling off with hot water. I packed everything up and calle the hotel main office they said no manager on dutty call in the morning. I left and called travelocity for. Refund, they tried to negotiate with th hotel but TRAM th manager refused. Manager said I had an early checkout and they persinally inspected the bed. NO REFUNDS so dont take. Chance. I'm going to my doctor today and sending them the bill

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thabowler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada Plaza G, Manager at Ramada Plaza Garden Grove/Anaheim South, responded to this review, 17 April 2014
We are 100% bedbugs free as per routine inspections by Heath Department. Regarding this case, customer already used the room for 8 hours ,from 4pm - midnight. When our board of management inspected the room after the customer left, we found many empty bottles of alcohol in the room, plus 6 full bottles in the refrigerator, which we are keeping as lost and found in case customer wants to come back and get them. We understand customer comment is very important, but we felt this case was not qualified for a refund. We are willing to deal with any legal issues should the customer want to go further.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Ramada Plaza Garden Grove/Anaheim South

Property: Ramada Plaza Garden Grove/Anaheim South
Address: 10022 Garden Grove Blvd, Garden Grove, CA 92844-1621
Phone Number:
Region: United States > California > Orange County > Garden Grove
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 19 Hotels in Garden Grove
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Ramada Plaza Garden Grove/Anaheim South 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Ramada Garden Grove
Garden Grove Ramada
Ramada Plaza Garden Grove/Anaheim South Orange County

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